Customer Service Jobs in Santa Fe, NM

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-9 of 9 Jobs

Customer Service Associate - Temporary

  • Santa Fe, NM
  • 4 days ago
  • Santa Fe, NM
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

LP Customer Service Associate II

  • Santa Fe, NM
  • 5 days ago
  • Santa Fe, NM
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Santa Fe, NM
  • 6 days ago
  • Santa Fe, NM
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Online & Mobile Banking Rep Sr

  • Santa Fe, NM
  • 7 days ago
  • Santa Fe, NM
  • 7 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Loss Prevention Customer Service Associate I

  • Santa Fe, NM
  • 18 days ago
  • Santa Fe, NM
  • 18 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Savers / Value Village Careers - Customer Service Associate

  • Santa Fe, NM
  • 60+ days ago
  • Santa Fe, NM
  • 60+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Retail Customer Service Associate

  • Santa Fe, NM
  • 30+ days ago
  • Santa Fe, NM
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4201 RODEO RD, SANTA FE, NM 87507...

Licensing & Statutory Deposit Specialist (OSI #4307)

  • Santa Fe, NM
  • 30+ days ago
  • Santa Fe, NM
  • 30+ days ago

Excellent customer service skills. Excellent oral and written communication skills....

Customer Service Representative

  • Santa Fe, NM
  • 45+ days ago
  • Santa Fe, NM
  • 45+ days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Demographic Data for Santa Fe, NM

Moving to Santa Fe, NM? Find some basic demographic data about Santa Fe, NM below.


Local
National
132,941
4,480
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Santa Fe, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Santa Fe, NM offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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