Customer Service Jobs in Albuquerque, NM
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Strong customer service skills are crucial as the Veterinary Receptionist is the initial contact for customers....
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 4 days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Passionate Customer Service Professional Needed. Must Love Pets....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Call Center Telephone Banker- Rio Rancho, NM
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 8 days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 8 days ago
, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Training/...
Retail Loss Prevention Customer Service Associate II
- Albuquerque, NM
- 9 days ago
- Albuquerque, NM
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members....
Customer Service Associate - Temporary
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 24 days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 24 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Req ID: 76159 Location: Albuquerque -ALBQ Areas of Interest: Wealth Management Operations Pay Transparency Salary Range: Not Available Application Deadline: 03/09/2025 BOK Financial Corporation...
Savers / Value Village Careers - Customer Service Associate
- Albuquerque, NM
- 30+ days ago
- Albuquerque, NM
- 30+ days ago
Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 EUBANK BLVD NE, ALBUQUERQUE,...
Overnight Client Service Representative, Route 66 VECCC
- Albuquerque, NM
- 30+ days ago
- Albuquerque, NM
- 30+ days ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Pharmacy Customer Service Associate
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 45+ days ago
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Do you have a flair for customer service and a love for the game of golf?...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Albuquerque, NM
Highest Education Level
Customer Services in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »