Customer Service Jobs in Albuquerque, NM
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Mortgage Origination - Customer Service Representative - Albuquerque.
- Albuquerque, NM
- 2 days ago
- Albuquerque, NM
- 2 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 3 days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
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Our Veterinary Receptionist will be a highly motivated team player with outstanding customer service skills. Weekend and holiday shifts are required....
Pharmacy Customer Service Associate
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 9 days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Our Veterinary Receptionist will be a highly motivated team player with outstanding customer service skills. Weekend and holiday shifts are required....
Call Center Telephone Banker- Rio Rancho, NM
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 16 days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 16 days ago
, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Training/...
Client Service Representative II - 1st Shift Bilingual (Spanish)
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 19 days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 19 days ago
Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking...
Collaborates with other departments, such as Investment Services, Consumer Lending, Mortgage and Business lending, to provide comprehensive financial guidance....
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Albuquerque, NM
- 22 days ago
- Albuquerque, NM
- 22 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Client Service Representative II - 2nd Shift
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 30+ days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 30+ days ago
Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 EUBANK BLVD NE, ALBUQUERQUE,...
Customer Service Associate Requisition ID req32745 Working Title Customer Service Associate Position Grade 05 Position Summary Successful candidatewill be self-motivated and able to take responsibility...
Universal Banker and Client Service Representative III
- Albuquerque, NM
- 45+ days ago
- Albuquerque, NM
- 45+ days ago
Our single point of contact model delivers outstanding customer service....
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Albuquerque, NM
Highest Education Level
Customer Services in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Commercial Banking
- Wire Transfers
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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