Customer Service Jobs in Morristown, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Ledgewood, NJ (11 miles from Morristown, NJ)
- 1 hour ago
- Ledgewood, NJ (11 miles from Morristown, NJ)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Carteret, NJ (19 miles from Morristown, NJ)
- 14 hours ago
- Carteret, NJ (19 miles from Morristown, NJ)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- New Brunswick, NJ (20 miles from Morristown, NJ)
- 14 hours ago
- New Brunswick, NJ (20 miles from Morristown, NJ)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Paterson, NJ (18 miles from Morristown, NJ)
- 1 day ago
- Paterson, NJ (18 miles from Morristown, NJ)
- 1 day ago
Customer Service Associate We have an immediate full-time opening in our customer service department Applicants should have a background in the food service industry, either food service distribution...
Sales & Customer Service Associate
- Hoboken, NJ (24 miles from Morristown, NJ)
- 1 day ago
- Hoboken, NJ (24 miles from Morristown, NJ)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate, Electronics
- Newark, NJ (17 miles from Morristown, NJ)
- 2 days ago
- Newark, NJ (17 miles from Morristown, NJ)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Delivery Station Customer Service Associate, CS Delivery Station Liaison
- Staten Island, NY (23 miles from Morristown, NJ)
- 2 days ago
- Staten Island, NY (23 miles from Morristown, NJ)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Delivery Station Customer Service Associate
- Newark, NJ (17 miles from Morristown, NJ)
- 2 days ago
- Newark, NJ (17 miles from Morristown, NJ)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Part-Time Client Service Representative
- Little Falls, NJ (16 miles from Morristown, NJ)
- 3 days ago
- Little Falls, NJ (16 miles from Morristown, NJ)
- 3 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Associate Part Time
- Edison, NJ (18 miles from Morristown, NJ)
- 3 days ago
- Edison, NJ (18 miles from Morristown, NJ)
- 3 days ago
Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....
Sr. Surety Client Service Specialist
- Short Hills, NJ (9 miles from Morristown, NJ)
- 6 days ago
- Short Hills, NJ (9 miles from Morristown, NJ)
- 6 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Customer Support Agent (EMEA/ APAC/ LATAM)
- Union, NJ (13 miles from Morristown, NJ)
- 6 days ago
- Union, NJ (13 miles from Morristown, NJ)
- 6 days ago
Captions is the leading video AI company, building the future of video creation. Over 10 million creators and businesses have used Captions to create videos for social media, marketing, sales, and...
- Union City, NJ (24 miles from Morristown, NJ)
- 7 days ago
- Union City, NJ (24 miles from Morristown, NJ)
- 7 days ago
un CUSTOMER SERVICE ASSOCIATE (Union City) compensation: $700 - $1000 per week employment type: job title: Customer Service Our company is currently signing new contract accounts and we are rapidly...
Demonstrated resilience and resourcefulness in customer service situations Education: High School diploma or equivalent GED required Location and Workplace Flexibility: We have offices in Atlanta GA...
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Morristown, NJ
Highest Education Level
Customer Services in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »