Customer Service Jobs in Clifton, NJ

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 52 Jobs

Retail Customer Service Associate

  • New York, NY (11 miles from Clifton, NJ)
  • 3 hours ago
  • New York, NY (11 miles from Clifton, NJ)
  • 3 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Belleville, NJ (6 miles from Clifton, NJ)
  • 12 hours ago
  • Belleville, NJ (6 miles from Clifton, NJ)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • New York, NY (11 miles from Clifton, NJ)
  • 1 day ago
  • New York, NY (11 miles from Clifton, NJ)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Client Service Representative, National Accounts

  • Hawthorne, NY (23 miles from Clifton, NJ)
  • 1 day ago
  • Hawthorne, NY (23 miles from Clifton, NJ)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate - Temporary

  • Lodi, NJ (3 miles from Clifton, NJ)
  • 1 day ago
  • Lodi, NJ (3 miles from Clifton, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote customer support agent Work from anywhere

  • Brooklyn, NY (14 miles from Clifton, NJ)
  • 1 day ago
  • Brooklyn, NY (14 miles from Clifton, NJ)
  • 1 day ago

About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...

Remote Work

Client Service Representative

  • Staten Island, NY (17 miles from Clifton, NJ)
  • 2 days ago
  • Staten Island, NY (17 miles from Clifton, NJ)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Jersey City, NJ (10 miles from Clifton, NJ)
  • 2 days ago
  • Jersey City, NJ (10 miles from Clifton, NJ)
  • 2 days ago

We are looking for motivated individuals with little to no experience to be developed into our customer service team....

Sales & Customer Service Associate

  • Florham Park, NJ (15 miles from Clifton, NJ)
  • 2 days ago
  • Florham Park, NJ (15 miles from Clifton, NJ)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Professional

  • Teterboro, NJ (4 miles from Clifton, NJ)
  • 2 days ago
  • Teterboro, NJ (4 miles from Clifton, NJ)
  • 2 days ago

Immediate opening for a Customer Service Rep in a growing company!...

Senior Customer Service Associate, Interstate - Full Time

  • Ramsey, NJ (12 miles from Clifton, NJ)
  • 4 days ago
  • Ramsey, NJ (12 miles from Clifton, NJ)
  • 4 days ago

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...

Customer Service Associate

  • New York, NY (11 miles from Clifton, NJ)
  • 4 days ago
  • New York, NY (11 miles from Clifton, NJ)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Randolph, NJ (23 miles from Clifton, NJ)
  • 5 days ago
  • Randolph, NJ (23 miles from Clifton, NJ)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative - Mortgage Services

  • Wayne, NJ (7 miles from Clifton, NJ)
  • 5 days ago
  • Wayne, NJ (7 miles from Clifton, NJ)
  • 5 days ago

Review and resolve all customer service complaints. Receive and process borrower telephone payments (speed pay). Provide excellent customer service to mortgage borrowers....

Surety Client Service Specialist

  • Short Hills, NJ (13 miles from Clifton, NJ)
  • 5 days ago
  • Short Hills, NJ (13 miles from Clifton, NJ)
  • 5 days ago

to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...

Demographic Data for Clifton, NJ

Moving to Clifton, NJ? Find some basic demographic data about Clifton, NJ below.


Local
National
89,456
2,473
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Clifton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Clifton, NJ offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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