Customer Service Jobs in Portsmouth, NH

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

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Customer Service Associate Salem & Portsmouth-NH

  • Portsmouth, NH
  • 10 hours ago
  • Portsmouth, NH
  • 10 hours ago

Customer Service Associate Salem and Portsmouth, NH Location: Salem, NH and Portsmouth, NH Salary: Base pay up to $16.00/hr ($17.00/hr if bilingual) | On average, earn between $22.00 - $27.00 per hour...

Customer Service Associate

  • Sanford, ME (23 miles from Portsmouth, NH)
  • 1 day ago
  • Sanford, ME (23 miles from Portsmouth, NH)
  • 1 day ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate

  • Lee, NH (7 miles from Portsmouth, NH)
  • 1 day ago
  • Lee, NH (7 miles from Portsmouth, NH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Exeter, NH (12 miles from Portsmouth, NH)
  • 2 days ago
  • Exeter, NH (12 miles from Portsmouth, NH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Portsmouth, NH
  • 10 days ago
  • Portsmouth, NH
  • 10 days ago

Gibbs Oil Company LP Customer Service Associate in Portsmouth , New Hampshire Join the Gibbs Oil Team as a Customer Service Associate!...

Client Service Specialist

  • Sanford, ME (23 miles from Portsmouth, NH)
  • 12 days ago
  • Sanford, ME (23 miles from Portsmouth, NH)
  • 12 days ago

Company: Description: Helps Account Manager review information pertaining to client insurance programs and may help draft insurance and reinsurance contracts. Assists Account Manager to drive...

PT Customer Service Associate

  • Hampton, NH (9 miles from Portsmouth, NH)
  • 20 days ago
  • Hampton, NH (9 miles from Portsmouth, NH)
  • 20 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Associate

  • Newington, NH
  • 30+ days ago
  • Newington, NH
  • 30+ days ago

Savers | Value Village Customer Service Associate in Newington , New Hampshire Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States...

Savers / Value Village Careers - Customer Service Associate

  • Newington, NH
  • 30+ days ago
  • Newington, NH
  • 30+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Demographic Data for Portsmouth, NH

Moving to Portsmouth, NH? Find some basic demographic data about Portsmouth, NH below.


Local
National
22,767
1,948
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Portsmouth, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Portsmouth, NH offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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