Customer Service Jobs in Concord, NH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Floating Customer Service Representative- Hillsborough, NH
- Hillsborough, NH (20 miles from Concord, NH)
- 4 days ago
- Hillsborough, NH (20 miles from Concord, NH)
- 4 days ago
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Customer Service Representative- Bedford, NH
- Bedford, NH (20 miles from Concord, NH)
- 11 days ago
- Bedford, NH (20 miles from Concord, NH)
- 11 days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
- Laconia, NH (23 miles from Concord, NH)
- 19 days ago
- Laconia, NH (23 miles from Concord, NH)
- 19 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
- Loudon, NH (8 miles from Concord, NH)
- 20 days ago
- Loudon, NH (8 miles from Concord, NH)
- 20 days ago
Description Reports to: Assistant Store Manager or Store Manager JOB DESCRIPTION: The Customer Service Associate is the first point of contact for our customers....
Customer Service Associate - Restaurant Image
- Manchester, NH (17 miles from Concord, NH)
- 22 days ago
- Manchester, NH (17 miles from Concord, NH)
- 22 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 304 SHEEP DAVIS RD, CONCORD, NH...
- Hooksett, NH (12 miles from Concord, NH)
- 60+ days ago
- Hooksett, NH (12 miles from Concord, NH)
- 60+ days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Northside Animal Hospital is looking to add a compassionate and skilled Client...
service delivered by a culture of teamwork, integrity and excellence....
Savers / Value Village Careers - Customer Service Associate
- Manchester, NH (17 miles from Concord, NH)
- 60+ days ago
- Manchester, NH (17 miles from Concord, NH)
- 60+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Part Time Customer Service Representative- Hillsborough, NH
- Hillsborough, NH (20 miles from Concord, NH)
- 60+ days ago
- Hillsborough, NH (20 miles from Concord, NH)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Demographic Data for Concord, NH
Moving to Concord, NH? Find some basic demographic data about Concord, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, NH
Highest Education Level
Customer Services in Concord, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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