Customer Service Jobs in Andover, NH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Electronic Banking Representative
- Concord, NH (19 miles from Andover, NH)
- 4 days ago
- Concord, NH (19 miles from Andover, NH)
- 4 days ago
top of the line customer service delivered by a culture of teamwork, integrity and excellence....
Teller Backup Customer Service Representative (In Person). Job in Plymouth Gr8Jobs
- Plymouth, NH (19 miles from Andover, NH)
- 7 days ago
- Plymouth, NH (19 miles from Andover, NH)
- 7 days ago
Provide account services to customers including but not limited to processing deposits, withdrawals, loan payments, check cashing, selling cashiers checks, etc. Balance cash drawer and ATM....
Customer Service Representative- New London, NH
- New London, NH (9 miles from Andover, NH)
- 7 days ago
- New London, NH (9 miles from Andover, NH)
- 7 days ago
Learning to recognize the opportunity to cross-sell and make partner referrals Consistently meet established standards for providing consistent service of the highest level for all customers as outlined...
Pharmacy Customer Service Associate
- Laconia, NH (17 miles from Andover, NH)
- 7 days ago
- Laconia, NH (17 miles from Andover, NH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Retail Customer Service Associate
- Concord, NH (19 miles from Andover, NH)
- 17 days ago
- Concord, NH (19 miles from Andover, NH)
- 17 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Online & Mobile Banking Rep Sr
- Concord, NH (19 miles from Andover, NH)
- 20 days ago
- Concord, NH (19 miles from Andover, NH)
- 20 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
- Laconia, NH (17 miles from Andover, NH)
- 30+ days ago
- Laconia, NH (17 miles from Andover, NH)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
- Loudon, NH (19 miles from Andover, NH)
- 30+ days ago
- Loudon, NH (19 miles from Andover, NH)
- 30+ days ago
Description Reports to: Assistant Store Manager or Store Manager JOB DESCRIPTION: The Customer Service Associate is the first point of contact for our customers....
Retail Customer Service Associate
- Concord, NH (19 miles from Andover, NH)
- 45+ days ago
- Concord, NH (19 miles from Andover, NH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 304 SHEEP DAVIS RD, CONCORD, NH...
Senior Digital Banking Representative
- Concord, NH (19 miles from Andover, NH)
- 60+ days ago
- Concord, NH (19 miles from Andover, NH)
- 60+ days ago
service delivered by a culture of teamwork, integrity and excellence....
Part Time Customer Service Representative- Hillsborough, NH
- Hillsborough, NH (23 miles from Andover, NH)
- 90+ days ago
- Hillsborough, NH (23 miles from Andover, NH)
- 90+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Demographic Data for Andover, NH
Moving to Andover, NH? Find some basic demographic data about Andover, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Andover, NH
Highest Education Level
Customer Services in Andover, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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