Customer Service Jobs in Madison, MS
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Byram, MS (24 miles from Madison, MS)
- 5 days ago
- Byram, MS (24 miles from Madison, MS)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (6 miles from Madison, MS)
- 18 days ago
- Ridgeland, MS (6 miles from Madison, MS)
- 18 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Pharmacy Customer Service Associate
- Flowood, MS (12 miles from Madison, MS)
- 21 days ago
- Flowood, MS (12 miles from Madison, MS)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provide backup support for the receptionist, teller, or other customer service roles. Participate in team efforts to cross-sell bank and affiliate services. Complete all required training....
Sales & Customer Service Associate Part time
- Jackson, MS (15 miles from Madison, MS)
- 30+ days ago
- Jackson, MS (15 miles from Madison, MS)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate Full time
- Jackson, MS (15 miles from Madison, MS)
- 30+ days ago
- Jackson, MS (15 miles from Madison, MS)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Instant Return Customer Service Associate
- Jackson, MS (15 miles from Madison, MS)
- 90+ days ago
- Jackson, MS (15 miles from Madison, MS)
- 90+ days ago
service techniques....
Demographic Data for Madison, MS
Moving to Madison, MS? Find some basic demographic data about Madison, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Madison, MS
Highest Education Level
Customer Services in Madison, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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