Customer Service Jobs in Fridley, MN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Stillwater, MN - (Part-Time)
- Oak Park Heights, MN (19 miles from Fridley, MN)
- 21 hours ago
- Oak Park Heights, MN (19 miles from Fridley, MN)
- 21 hours ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
- Woodbury, MN (17 miles from Fridley, MN)
- 21 hours ago
- Woodbury, MN (17 miles from Fridley, MN)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist, Retirement Plan Services
- Richfield, MN (12 miles from Fridley, MN)
- 1 day ago
- Richfield, MN (12 miles from Fridley, MN)
- 1 day ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Client Service Specialist (Scheduler)
- Eagan, MN (13 miles from Fridley, MN)
- 1 day ago
- Eagan, MN (13 miles from Fridley, MN)
- 1 day ago
Proactively communicate with clients and coworkers regarding any issues with a home in an attempt to discover opportunities and maximize our customer service experience....
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Customer Service Associate - Minnetonka, MN - (Part-Time)
- Minnetonka, MN (11 miles from Fridley, MN)
- 3 days ago
- Minnetonka, MN (11 miles from Fridley, MN)
- 3 days ago
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
- Woodbury, MN (17 miles from Fridley, MN)
- 3 days ago
- Woodbury, MN (17 miles from Fridley, MN)
- 3 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Associate - Temporary
- Minneapolis, MN (4 miles from Fridley, MN)
- 4 days ago
- Minneapolis, MN (4 miles from Fridley, MN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Roseville, MN (5 miles from Fridley, MN)
- 4 days ago
- Roseville, MN (5 miles from Fridley, MN)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning Shift
- Maple Grove, MN (13 miles from Fridley, MN)
- 5 days ago
- Maple Grove, MN (13 miles from Fridley, MN)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Minneapolis, MN (4 miles from Fridley, MN)
- 5 days ago
- Minneapolis, MN (4 miles from Fridley, MN)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - West St. Paul, MN - (Full-Time)
- West St Paul, MN (12 miles from Fridley, MN)
- 7 days ago
- West St Paul, MN (12 miles from Fridley, MN)
- 7 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
LP Customer Service Associate II
- Eagan, MN (13 miles from Fridley, MN)
- 13 days ago
- Eagan, MN (13 miles from Fridley, MN)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative, National Accounts
- Bloomington, MN (15 miles from Fridley, MN)
- 17 days ago
- Bloomington, MN (15 miles from Fridley, MN)
- 17 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Sales & Customer Service Associate
- Rogers, MN (18 miles from Fridley, MN)
- 18 days ago
- Rogers, MN (18 miles from Fridley, MN)
- 18 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Market Client Service Representative
- Woodbury, MN (17 miles from Fridley, MN)
- 20 days ago
- Woodbury, MN (17 miles from Fridley, MN)
- 20 days ago
A Client Service Representative position is a key customer service position within the company....
Demographic Data for Fridley, MN
Moving to Fridley, MN? Find some basic demographic data about Fridley, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fridley, MN
Highest Education Level
Customer Services in Fridley, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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