Customer Service Jobs in Livonia, MI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative (Teller)
- Sterling Heights, MI (20 miles from Livonia, MI)
- 1 day ago
- Sterling Heights, MI (20 miles from Livonia, MI)
- 1 day ago
First State Bank -- Job Description** ** ** **Job Title:** Customer Service Representative **Status** Non-Exempt **Department:** Retail Services **Reports To:** Retail Services **Primary Purpose of...
- Troy, MI (19 miles from Livonia, MI)
- 1 day ago
- Troy, MI (19 miles from Livonia, MI)
- 1 day ago
Overview Rose Pest Solutions is seeking a friendly, positive, professional individual as Client Service Representative (CSR) to join our team. At Rose, the CSRs are the go-to people that work as a...
Retail Loss Prevention Uniformed Customer Service Associate
- Dearborn Heights, MI (7 miles from Livonia, MI)
- 2 days ago
- Dearborn Heights, MI (7 miles from Livonia, MI)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Detroit, MI (15 miles from Livonia, MI)
- 2 days ago
- Detroit, MI (15 miles from Livonia, MI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Mortgage Customer Service Representative
- Troy, MI (19 miles from Livonia, MI)
- 2 days ago
- Troy, MI (19 miles from Livonia, MI)
- 2 days ago
MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...
Financial Paraplanner/Client Service Specialist
- Troy, MI (19 miles from Livonia, MI)
- 3 days ago
- Troy, MI (19 miles from Livonia, MI)
- 3 days ago
Golden Reserve is looking for an experienced Client Services Specialist (CSS). Our CSS is a mix of a Paraplanner and Client Services Coordinator. Unlike other financial institutions, this is NOT...
JR Client Relations Specialist
- Pontiac, MI (21 miles from Livonia, MI)
- 3 days ago
- Pontiac, MI (21 miles from Livonia, MI)
- 3 days ago
service, hospitality, debt collection or any type of payment processing customer face role Great multi-tasker Ability to work in a fast-paced environment Strong written and verbal communication skills...
- Troy, MI (19 miles from Livonia, MI)
- 5 days ago
- Troy, MI (19 miles from Livonia, MI)
- 5 days ago
OBJECTIVES OF THIS ROLE: Cross-sell all bank products and coordinate with other departments to do so. Utilize sales training skills to provide outstanding customer service....
- Saint Clair Shores, MI (24 miles from Livonia, MI)
- 5 days ago
- Saint Clair Shores, MI (24 miles from Livonia, MI)
- 5 days ago
You'll interact with a diverse range of professionals including physicians, finance directors, and sales experts, supporting projects in sales, customer service, technical support, and financial forecasting...
- Saint Clair Shores, MI (24 miles from Livonia, MI)
- 5 days ago
- Saint Clair Shores, MI (24 miles from Livonia, MI)
- 5 days ago
Youll interact with a diverse range of professionals including physicians, finance directors, and sales experts, supporting projects in sales, customer service, technical support, and financial forecasting...
Retail Customer Service Associate
- Novi, MI (10 miles from Livonia, MI)
- 8 days ago
- Novi, MI (10 miles from Livonia, MI)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Taylor, MI (11 miles from Livonia, MI)
- 8 days ago
- Taylor, MI (11 miles from Livonia, MI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Onsite Client Service Specialist
- Highland Park, MI (14 miles from Livonia, MI)
- 9 days ago
- Highland Park, MI (14 miles from Livonia, MI)
- 9 days ago
risks Superior Customer Service Skills EDUCATION: Bachelor's Degree in Marketing or Business a plus Minimum of 1 -2 years of experience in a related industry 2 or more years of experience a plus Apply...
- Taylor, MI (11 miles from Livonia, MI)
- 9 days ago
- Taylor, MI (11 miles from Livonia, MI)
- 9 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Help Desk 1/Technical Client Service Specialist
- Detroit, MI (15 miles from Livonia, MI)
- 10 days ago
- Detroit, MI (15 miles from Livonia, MI)
- 10 days ago
**Customer Service:** Maintain a high level of customer service and professionalism when interacting with all users, including students, staff, and administrators.10....
Demographic Data for Livonia, MI
Moving to Livonia, MI? Find some basic demographic data about Livonia, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Livonia, MI
Highest Education Level
Customer Services in Livonia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Commercial Banking
- Wire Transfers
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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