Customer Service Jobs in Gaylord, MI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- East Jordan, MI (20 miles from Gaylord, MI)
- 4 days ago
- East Jordan, MI (20 miles from Gaylord, MI)
- 4 days ago
Must present a positive attitude, a neat and clean appearance, excellent customer service skills and work well with others in a team oriented environment....
- Petoskey, MI (24 miles from Gaylord, MI)
- 5 days ago
- Petoskey, MI (24 miles from Gaylord, MI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Develop new business by calling on prospects and customers for commercial loans with an emphasis on cross-selling bank products and services to establish a complete banking relationship between the...
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
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Customer Service Associate Full Time Overnight
- Mancelona, MI (18 miles from Gaylord, MI)
- 11 days ago
- Mancelona, MI (18 miles from Gaylord, MI)
- 11 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate Part Time Overnight
- Mancelona, MI (18 miles from Gaylord, MI)
- 11 days ago
- Mancelona, MI (18 miles from Gaylord, MI)
- 11 days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Associate Part Time with Deli - Seasonal
- Mancelona, MI (18 miles from Gaylord, MI)
- 12 days ago
- Mancelona, MI (18 miles from Gaylord, MI)
- 12 days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Associate Full Time
- Petoskey, MI (24 miles from Gaylord, MI)
- 21 days ago
- Petoskey, MI (24 miles from Gaylord, MI)
- 21 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate with Deli Part Time
- Vanderbilt, MI (11 miles from Gaylord, MI)
- 21 days ago
- Vanderbilt, MI (11 miles from Gaylord, MI)
- 21 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate with Deli Full Time
- Boyne Falls, MI (15 miles from Gaylord, MI)
- 30+ days ago
- Boyne Falls, MI (15 miles from Gaylord, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Demographic Data for Gaylord, MI
Moving to Gaylord, MI? Find some basic demographic data about Gaylord, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gaylord, MI
Highest Education Level
Customer Services in Gaylord, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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