Customer Service Jobs in Canton, MI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Taylor, MI (13 miles from Canton, MI)
- 8 hours ago
- Taylor, MI (13 miles from Canton, MI)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Novi, MI (9 miles from Canton, MI)
- 2 days ago
- Novi, MI (9 miles from Canton, MI)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Taylor, MI (13 miles from Canton, MI)
- 3 days ago
- Taylor, MI (13 miles from Canton, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Onsite Client Service Specialist
- Highland Park, MI (20 miles from Canton, MI)
- 3 days ago
- Highland Park, MI (20 miles from Canton, MI)
- 3 days ago
risks Superior Customer Service Skills EDUCATION: Bachelor's Degree in Marketing or Business a plus Minimum of 1 -2 years of experience in a related industry 2 or more years of experience a plus Apply...
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- Taylor, MI (13 miles from Canton, MI)
- 4 days ago
- Taylor, MI (13 miles from Canton, MI)
- 4 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Help Desk 1/Technical Client Service Specialist
- Detroit, MI (21 miles from Canton, MI)
- 5 days ago
- Detroit, MI (21 miles from Canton, MI)
- 5 days ago
**Customer Service:** Maintain a high level of customer service and professionalism when interacting with all users, including students, staff, and administrators.10....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (20 miles from Canton, MI)
- 6 days ago
- Highland Park, MI (20 miles from Canton, MI)
- 6 days ago
Adhere to performance metrics and quality standards Required Skills: 1 year of customer service experience required 1 year of call center experience is preferred 1 year of banking or financial services...
- Detroit, MI (21 miles from Canton, MI)
- 6 days ago
- Detroit, MI (21 miles from Canton, MI)
- 6 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Commercial Banker - Emerging Middle Market - Vice President
- Bloomfield Hills, MI (18 miles from Canton, MI)
- 8 days ago
- Bloomfield Hills, MI (18 miles from Canton, MI)
- 8 days ago
technical infrastructure through automation while embracing the innovative opportunities offered by new technologies **Required Qualifications, Capabilities and Skills** - 5+ years of experience in direct lending...
- Detroit, MI (21 miles from Canton, MI)
- 9 days ago
- Detroit, MI (21 miles from Canton, MI)
- 9 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkPharmacy Customer Service Associate
- Highland, MI (23 miles from Canton, MI)
- 11 days ago
- Highland, MI (23 miles from Canton, MI)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Southgate, MI (16 miles from Canton, MI)
- 11 days ago
- Southgate, MI (16 miles from Canton, MI)
- 11 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Client Service Representative, National Accounts
- Novi, MI (9 miles from Canton, MI)
- 16 days ago
- Novi, MI (9 miles from Canton, MI)
- 16 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Amazon Locker+ Customer Service Associate
- Birmingham, MI (20 miles from Canton, MI)
- 17 days ago
- Birmingham, MI (20 miles from Canton, MI)
- 17 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Lead Retail Customer Service Associate
- Ann Arbor, MI (19 miles from Canton, MI)
- 18 days ago
- Ann Arbor, MI (19 miles from Canton, MI)
- 18 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for Canton, MI
Moving to Canton, MI? Find some basic demographic data about Canton, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Canton, MI
Highest Education Level
Customer Services in Canton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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