Customer Service Jobs in Birmingham, MI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative
- Warren, MI (11 miles from Birmingham, MI)
- 3 days ago
- Warren, MI (11 miles from Birmingham, MI)
- 3 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Associate Part Time
- Canton, MI (20 miles from Birmingham, MI)
- 1 hour ago
- Canton, MI (20 miles from Birmingham, MI)
- 1 hour ago
service to members....
Lead Retail Customer Service Associate
- Shelby Township, MI (13 miles from Birmingham, MI)
- 1 day ago
- Shelby Township, MI (13 miles from Birmingham, MI)
- 1 day ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- Dearborn, MI (16 miles from Birmingham, MI)
- 1 day ago
- Dearborn, MI (16 miles from Birmingham, MI)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Lincoln Park, MI (20 miles from Birmingham, MI)
- 1 day ago
- Lincoln Park, MI (20 miles from Birmingham, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rochester, MI (13 miles from Birmingham, MI)
- 1 day ago
- Rochester, MI (13 miles from Birmingham, MI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Area Customer Service Associate
- Detroit, MI (15 miles from Birmingham, MI)
- 6 days ago
- Detroit, MI (15 miles from Birmingham, MI)
- 6 days ago
Area Customer Service Associate Ready to grow your career? Empire Today is seeking an Area Customer Service Associate....
70182-TJ Maxx Bloomfield HillsLP Customer Service Associate II
- Bloomfield Hills, MI (3 miles from Birmingham, MI)
- 9 days ago
- Bloomfield Hills, MI (3 miles from Birmingham, MI)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative Southfield, MI 9am-6pm ET
- Southfield, MI (5 miles from Birmingham, MI)
- 14 days ago
- Southfield, MI (5 miles from Birmingham, MI)
- 14 days ago
Carry out standard customer service activities and handle customer inquiries relating to account activity. Assisting callers with technical questions regarding online access....
Client Relations Specialist - Bookkeeping and Tax
- Warren, MI (11 miles from Birmingham, MI)
- 17 days ago
- Warren, MI (11 miles from Birmingham, MI)
- 17 days ago
Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....
Remote WorkCustomer Service Representative (Mortgage)
- Troy, MI (5 miles from Birmingham, MI)
- 17 days ago
- Troy, MI (5 miles from Birmingham, MI)
- 17 days ago
TEKsystems Customer Service Representative (Mortgage) in Troy , Michigan We are excited to announce the opening of a highly skilled and organized Customer Service Representative to join our dynamic...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Client Service Representative, Servicing
- Detroit, MI (15 miles from Birmingham, MI)
- 23 days ago
- Detroit, MI (15 miles from Birmingham, MI)
- 23 days ago
About the Role Effectively communicate both verbally and in writing Give every client the best customer service in the industry Respond to general loan servicing inquiries Provide technology navigation...
Client Service Specialist - International Reverse Flow
- Birmingham, MI
- 24 days ago
- Birmingham, MI
- 24 days ago
The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...
- Livonia, MI (14 miles from Birmingham, MI)
- 29 days ago
- Livonia, MI (14 miles from Birmingham, MI)
- 29 days ago
Client Service Representative Rose Pest Solutions - 3.5 Livonia, MI Job Details Full-time $17.25 an hour 8 hours ago Benefits Profit sharing Paid holidays Disability insurance Health insurance...
Demographic Data for Birmingham, MI
Moving to Birmingham, MI? Find some basic demographic data about Birmingham, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Birmingham, MI
Highest Education Level
Customer Services in Birmingham, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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