Customer Service Jobs in Revere, MA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 36 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Customer Service Representative - Float Teller (Summer 2025)

  • Lowell, MA (22 miles from Revere, MA)
  • 4 hours ago
  • Lowell, MA (22 miles from Revere, MA)
  • 4 hours ago

In this role, the Float Seasonal Customer Service Representative will be trained to recognize opportunities for product and service referrals when interacting with customers....

Pharmacy Customer Service Associate

  • Acton, MA (23 miles from Revere, MA)
  • 4 hours ago
  • Acton, MA (23 miles from Revere, MA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Brockton, MA (23 miles from Revere, MA)
  • 4 hours ago
  • Brockton, MA (23 miles from Revere, MA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lynn, MA (3 miles from Revere, MA)
  • 4 hours ago
  • Lynn, MA (3 miles from Revere, MA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Weekend Customer Service Associate

  • Newton, MA (10 miles from Revere, MA)
  • 15 hours ago
  • Newton, MA (10 miles from Revere, MA)
  • 15 hours ago

The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously....

Customer Service Associate

  • Methuen, MA (23 miles from Revere, MA)
  • 2 days ago
  • Methuen, MA (23 miles from Revere, MA)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Amazon Locker+ Customer Service Associate

  • Boston, MA (5 miles from Revere, MA)
  • 5 days ago
  • Boston, MA (5 miles from Revere, MA)
  • 5 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Loss Prevention Customer Service Associate II Full Time

  • Boston, MA (5 miles from Revere, MA)
  • 7 days ago
  • Boston, MA (5 miles from Revere, MA)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Salem, MA (8 miles from Revere, MA)
  • 7 days ago
  • Salem, MA (8 miles from Revere, MA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Burlington, MA (12 miles from Revere, MA)
  • 7 days ago
  • Burlington, MA (12 miles from Revere, MA)
  • 7 days ago

Our client, a leader in e-commerce solutions, is seeking a Customer Service Associate to join their team....

Entry Level Client Service Representative

  • Boston, MA (5 miles from Revere, MA)
  • 8 days ago
  • Boston, MA (5 miles from Revere, MA)
  • 8 days ago

Entry Level Client Service Representative ID: 547845 Posted: 2/19/2025 Location: Boston, MA Category: Admin - Customer Service / Call Center Job Type: Temp to Direct Duration: 3 - 6 Months Description...

Financial Services Consultant

  • Boston, MA (5 miles from Revere, MA)
  • 9 days ago
  • Boston, MA (5 miles from Revere, MA)
  • 9 days ago

Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools....

Remote Work

Veterinary Client Service Representative

  • Newton, MA (10 miles from Revere, MA)
  • 9 days ago
  • Newton, MA (10 miles from Revere, MA)
  • 9 days ago

At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....

Investment Sales Consultant

  • Boston, MA (5 miles from Revere, MA)
  • 11 days ago
  • Boston, MA (5 miles from Revere, MA)
  • 11 days ago

About AGF: Founded in 1957, AGF Management Limited (AGF) is an independent and globally diverse asset management firm. Our companies deliver excellence in investing in the public and private...

Demographic Data for Revere, MA

Moving to Revere, MA? Find some basic demographic data about Revere, MA below.


Local
National
62,252
839
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Revere, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Revere, MA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »