Customer Service Jobs in Chelmsford, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative - Float Teller (Summer 2025)
- Lowell, MA (5 miles from Chelmsford, MA)
- 4 hours ago
- Lowell, MA (5 miles from Chelmsford, MA)
- 4 hours ago
In this role, the Float Seasonal Customer Service Representative will be trained to recognize opportunities for product and service referrals when interacting with customers....
Pharmacy Customer Service Associate
- Acton, MA (6 miles from Chelmsford, MA)
- 4 hours ago
- Acton, MA (6 miles from Chelmsford, MA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lynn, MA (22 miles from Chelmsford, MA)
- 4 hours ago
- Lynn, MA (22 miles from Chelmsford, MA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Weekend Customer Service Associate
- Newton, MA (18 miles from Chelmsford, MA)
- 15 hours ago
- Newton, MA (18 miles from Chelmsford, MA)
- 15 hours ago
The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously....
- Marlborough, MA (19 miles from Chelmsford, MA)
- 2 days ago
- Marlborough, MA (19 miles from Chelmsford, MA)
- 2 days ago
Service Associate Entry Level Customer Service Associate-part-time (Marlborough) AJ Antico $18.00+/hour part-time Customer Service Associate-part-time Job Overview AJ Antico is the leading irrigation...
- Methuen, MA (13 miles from Chelmsford, MA)
- 2 days ago
- Methuen, MA (13 miles from Chelmsford, MA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Tewksbury, MA (6 miles from Chelmsford, MA)
- 4 days ago
- Tewksbury, MA (6 miles from Chelmsford, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Merrimack, NH (20 miles from Chelmsford, MA)
- 4 days ago
- Merrimack, NH (20 miles from Chelmsford, MA)
- 4 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
- Merrimack, NH (20 miles from Chelmsford, MA)
- 4 days ago
- Merrimack, NH (20 miles from Chelmsford, MA)
- 4 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
- Merrimack, NH (20 miles from Chelmsford, MA)
- 4 days ago
- Merrimack, NH (20 miles from Chelmsford, MA)
- 4 days ago
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site....
Amazon Locker+ Customer Service Associate
- Boston, MA (21 miles from Chelmsford, MA)
- 5 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 5 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Loss Prevention Customer Service Associate II Full Time
- Boston, MA (21 miles from Chelmsford, MA)
- 7 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Salem, MA (23 miles from Chelmsford, MA)
- 7 days ago
- Salem, MA (23 miles from Chelmsford, MA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Burlington, MA (9 miles from Chelmsford, MA)
- 7 days ago
- Burlington, MA (9 miles from Chelmsford, MA)
- 7 days ago
Our client, a leader in e-commerce solutions, is seeking a Customer Service Associate to join their team....
Entry Level Client Service Representative
- Boston, MA (21 miles from Chelmsford, MA)
- 8 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 8 days ago
Entry Level Client Service Representative ID: 547845 Posted: 2/19/2025 Location: Boston, MA Category: Admin - Customer Service / Call Center Job Type: Temp to Direct Duration: 3 - 6 Months Description...
Demographic Data for Chelmsford, MA
Moving to Chelmsford, MA? Find some basic demographic data about Chelmsford, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chelmsford, MA
Highest Education Level
Customer Services in Chelmsford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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