Customer Service Jobs in North East, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Nights/Weekends
- Newark, DE (13 miles from North East, MD)
- 3 hours ago
- Newark, DE (13 miles from North East, MD)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
- Bear, DE (13 miles from North East, MD)
- 2 days ago
- Bear, DE (13 miles from North East, MD)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Bear, DE (13 miles from North East, MD)
- 2 days ago
- Bear, DE (13 miles from North East, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Middletown, DE (16 miles from North East, MD)
- 2 days ago
- Middletown, DE (16 miles from North East, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Joppa, MD (23 miles from North East, MD)
- 8 days ago
- Joppa, MD (23 miles from North East, MD)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Full Time
- Newark, DE (13 miles from North East, MD)
- 24 days ago
- Newark, DE (13 miles from North East, MD)
- 24 days ago
entrance and exit activity, and providing superior customer service to members....
Retail Customer Service Associate Full Time
- New Castle, DE (19 miles from North East, MD)
- 30+ days ago
- New Castle, DE (19 miles from North East, MD)
- 30+ days ago
service to members....
- Bear, DE (13 miles from North East, MD)
- 30+ days ago
- Bear, DE (13 miles from North East, MD)
- 30+ days ago
Royal Farms Customer Service Associate in Bear , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...
Customer Service Associate- Overnight Shift
- Port Deposit, MD (7 miles from North East, MD)
- 30+ days ago
- Port Deposit, MD (7 miles from North East, MD)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in Port Deposit , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...
Demographic Data for North East, MD
Moving to North East, MD? Find some basic demographic data about North East, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North East, MD
Highest Education Level
Customer Services in North East, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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