Customer Service Jobs in Middle River, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Loss Prevention Customer Service Associate
- Hunt Valley, MD (17 miles from Middle River, MD)
- 12 hours ago
- Hunt Valley, MD (17 miles from Middle River, MD)
- 12 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Baltimore, MD (12 miles from Middle River, MD)
- 13 hours ago
- Baltimore, MD (12 miles from Middle River, MD)
- 13 hours ago
Supports other members of the clinic team to ensure smooth client workflow and excellent customer service....
Commercial Banker I - Baltimore, MD
- Baltimore, MD (12 miles from Middle River, MD)
- 1 day ago
- Baltimore, MD (12 miles from Middle River, MD)
- 1 day ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
- Hanover, MD (20 miles from Middle River, MD)
- 1 day ago
- Hanover, MD (20 miles from Middle River, MD)
- 1 day ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
- Elkridge, MD (20 miles from Middle River, MD)
- 1 day ago
- Elkridge, MD (20 miles from Middle River, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Baltimore, MD (12 miles from Middle River, MD)
- 1 day ago
- Baltimore, MD (12 miles from Middle River, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Towson, MD (13 miles from Middle River, MD)
- 6 days ago
- Towson, MD (13 miles from Middle River, MD)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retatil Loss Prevention Customer Service Associate II
- Owings Mills, MD (21 miles from Middle River, MD)
- 9 days ago
- Owings Mills, MD (21 miles from Middle River, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Hanover, MD (20 miles from Middle River, MD)
- 9 days ago
- Hanover, MD (20 miles from Middle River, MD)
- 9 days ago
One year related experience required with customer service preferred....
Pharmacy Customer Service Associate
- Phoenix, MD (14 miles from Middle River, MD)
- 10 days ago
- Phoenix, MD (14 miles from Middle River, MD)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Windsor Mill, MD (20 miles from Middle River, MD)
- 11 days ago
- Windsor Mill, MD (20 miles from Middle River, MD)
- 11 days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Sparks Glencoe, MD (20 miles from Middle River, MD)
- 13 days ago
- Sparks Glencoe, MD (20 miles from Middle River, MD)
- 13 days ago
Strong communication, interpersonal, and customer service skills. Proficiency in using software applications for file handling and printing, such as RIP software and layout tools....
Summer Customer Service Representative - Joppa Rd.
- Baltimore, MD (12 miles from Middle River, MD)
- 29 days ago
- Baltimore, MD (12 miles from Middle River, MD)
- 29 days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Arbutus
- Catonsville, MD (18 miles from Middle River, MD)
- 29 days ago
- Catonsville, MD (18 miles from Middle River, MD)
- 29 days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Glen Burnie
- Glen Burnie, MD (14 miles from Middle River, MD)
- 29 days ago
- Glen Burnie, MD (14 miles from Middle River, MD)
- 29 days ago
Cash handling and customer service experience preferred....
Demographic Data for Middle River, MD
Moving to Middle River, MD? Find some basic demographic data about Middle River, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Middle River, MD
Highest Education Level
Customer Services in Middle River, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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