Customer Service Jobs in Hanover, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Loss Prevention Customer Service Associate
- Hunt Valley, MD (22 miles from Hanover, MD)
- 12 hours ago
- Hunt Valley, MD (22 miles from Hanover, MD)
- 12 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Baltimore, MD (10 miles from Hanover, MD)
- 13 hours ago
- Baltimore, MD (10 miles from Hanover, MD)
- 13 hours ago
Supports other members of the clinic team to ensure smooth client workflow and excellent customer service....
Customer Service Associate - Temporary
- Rockville, MD (23 miles from Hanover, MD)
- 13 hours ago
- Rockville, MD (23 miles from Hanover, MD)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rockville, MD (23 miles from Hanover, MD)
- 13 hours ago
- Rockville, MD (23 miles from Hanover, MD)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rockville, MD (23 miles from Hanover, MD)
- 1 day ago
- Rockville, MD (23 miles from Hanover, MD)
- 1 day ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Commercial Banker I - Baltimore, MD
- Baltimore, MD (10 miles from Hanover, MD)
- 1 day ago
- Baltimore, MD (10 miles from Hanover, MD)
- 1 day ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Loss Prevention Customer Service Associate II
- Rockville, MD (23 miles from Hanover, MD)
- 1 day ago
- Rockville, MD (23 miles from Hanover, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Elkridge, MD (2 miles from Hanover, MD)
- 1 day ago
- Elkridge, MD (2 miles from Hanover, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Towson, MD (16 miles from Hanover, MD)
- 6 days ago
- Towson, MD (16 miles from Hanover, MD)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Columbia, MD (8 miles from Hanover, MD)
- 7 days ago
- Columbia, MD (8 miles from Hanover, MD)
- 7 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Retatil Loss Prevention Customer Service Associate II
- Owings Mills, MD (18 miles from Hanover, MD)
- 9 days ago
- Owings Mills, MD (18 miles from Hanover, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
One year related experience required with customer service preferred....
- Windsor Mill, MD (11 miles from Hanover, MD)
- 11 days ago
- Windsor Mill, MD (11 miles from Hanover, MD)
- 11 days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Sr. Client Service Specialist, Employee Benefits - Insurance Advisory Solutions
- Bethesda, MD (24 miles from Hanover, MD)
- 21 days ago
- Bethesda, MD (24 miles from Hanover, MD)
- 21 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Demographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hanover, MD
Highest Education Level
Customer Services in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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