Customer Service Jobs in Hagerstown, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
What you will need to have: 2-3 years of experience in customer service, sales, business development, or relationship management, preferably with payment processing experience....
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 5 days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 5 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
152 - Falling Waters - Customer Service Representative
- Falling Waters, WV (9 miles from Hagerstown, MD)
- 7 days ago
- Falling Waters, WV (9 miles from Hagerstown, MD)
- 7 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
- Frederick, MD (16 miles from Hagerstown, MD)
- 24 days ago
- Frederick, MD (16 miles from Hagerstown, MD)
- 24 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
144 - Riverside - Customer Service Representative
- Frederick, MD (23 miles from Hagerstown, MD)
- 30+ days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 30+ days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
Royal Farms Customer Service Associate- Overnight Shift in Hagerstown , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...
Royal Farms Customer Service Associate in Hagerstown , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...
Customer Service Associate (part-time)
- Frederick, MD (23 miles from Hagerstown, MD)
- 45+ days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 45+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Demographic Data for Hagerstown, MD
Moving to Hagerstown, MD? Find some basic demographic data about Hagerstown, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hagerstown, MD
Highest Education Level
Customer Services in Hagerstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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