Customer Service Jobs in Edgewood, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate Part Time
- Bel Air, MD (7 miles from Edgewood, MD)
- 10 hours ago
- Bel Air, MD (7 miles from Edgewood, MD)
- 10 hours ago
service to members....
Customer Service Associate - Temporary
- Phoenix, MD (15 miles from Edgewood, MD)
- 11 hours ago
- Phoenix, MD (15 miles from Edgewood, MD)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Nottingham, MD (10 miles from Edgewood, MD)
- 1 day ago
- Nottingham, MD (10 miles from Edgewood, MD)
- 1 day ago
Training to help you grow and refine your sales and customer service skills....
Customer Service Associate, Electronics
- Baltimore, MD (20 miles from Edgewood, MD)
- 1 day ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
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Pharmacy Customer Service Associate
- Phoenix, MD (15 miles from Edgewood, MD)
- 1 day ago
- Phoenix, MD (15 miles from Edgewood, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Nottingham, MD (10 miles from Edgewood, MD)
- 2 days ago
- Nottingham, MD (10 miles from Edgewood, MD)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Retatil Loss Prevention Customer Service Associate II
- Nottingham, MD (10 miles from Edgewood, MD)
- 3 days ago
- Nottingham, MD (10 miles from Edgewood, MD)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- White Marsh, MD (6 miles from Edgewood, MD)
- 4 days ago
- White Marsh, MD (6 miles from Edgewood, MD)
- 4 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
- Rosedale, MD (12 miles from Edgewood, MD)
- 5 days ago
- Rosedale, MD (12 miles from Edgewood, MD)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Retail Loss Prevention Customer Service Associate II
- Cockeysville, MD (20 miles from Edgewood, MD)
- 9 days ago
- Cockeysville, MD (20 miles from Edgewood, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Baltimore, MD (20 miles from Edgewood, MD)
- 13 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 13 days ago
Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...
Customer Service Associate - Temporary
- Glen Burnie, MD (23 miles from Edgewood, MD)
- 15 days ago
- Glen Burnie, MD (23 miles from Edgewood, MD)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Baltimore, MD (20 miles from Edgewood, MD)
- 15 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 15 days ago
stakeholders, to integrate complete streets concepts into transportation infrastructure projects What You Will Need A high school diploma or higher Minimum of 6 years of professional experience in customer...
Customer Service Associate- Overnight Shift
- Cecilton, MD (22 miles from Edgewood, MD)
- 22 days ago
- Cecilton, MD (22 miles from Edgewood, MD)
- 22 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Demographic Data for Edgewood, MD
Moving to Edgewood, MD? Find some basic demographic data about Edgewood, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edgewood, MD
Highest Education Level
Customer Services in Edgewood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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