Customer Service Jobs in College Park, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- District Heights, MD (10 miles from College Park, MD)
- 14 hours ago
- District Heights, MD (10 miles from College Park, MD)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - PT - 5364
- Bowie, MD (10 miles from College Park, MD)
- 1 day ago
- Bowie, MD (10 miles from College Park, MD)
- 1 day ago
One year related experience required with customer service preferred....
Pharmacy Customer Service Associate
- Catonsville, MD (20 miles from College Park, MD)
- 2 days ago
- Catonsville, MD (20 miles from College Park, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Highland Beach, MD (23 miles from College Park, MD)
- 3 days ago
- Highland Beach, MD (23 miles from College Park, MD)
- 3 days ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
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Retail Customer Service Associate
- Catonsville, MD (20 miles from College Park, MD)
- 3 days ago
- Catonsville, MD (20 miles from College Park, MD)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales & Customer Service Associate - Part Time
- Rockville, MD (13 miles from College Park, MD)
- 3 days ago
- Rockville, MD (13 miles from College Park, MD)
- 3 days ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Sales & Customer Service Associate - Full Time
- Arlington, VA (12 miles from College Park, MD)
- 3 days ago
- Arlington, VA (12 miles from College Park, MD)
- 3 days ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Pharmacy Customer Service Associate
- Alexandria, VA (14 miles from College Park, MD)
- 4 days ago
- Alexandria, VA (14 miles from College Park, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Falls Church, VA (15 miles from College Park, MD)
- 5 days ago
- Falls Church, VA (15 miles from College Park, MD)
- 5 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
- Washington, DC (9 miles from College Park, MD)
- 8 days ago
- Washington, DC (9 miles from College Park, MD)
- 8 days ago
One year of related experience required with customer service preferred....
Customer Service Representative
- Alexandria, VA (14 miles from College Park, MD)
- 10 days ago
- Alexandria, VA (14 miles from College Park, MD)
- 10 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....
Retail Loss Prevention Customer Service Associate II
- Gaithersburg, MD (16 miles from College Park, MD)
- 15 days ago
- Gaithersburg, MD (16 miles from College Park, MD)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Employee Benefits Client Service Specialist
- McLean, VA (13 miles from College Park, MD)
- 15 days ago
- McLean, VA (13 miles from College Park, MD)
- 15 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drives our...
Customer Service Associate/ Cashier
- Alexandria, VA (14 miles from College Park, MD)
- 15 days ago
- Alexandria, VA (14 miles from College Park, MD)
- 15 days ago
un Customer Service Associate/ Cashier (Alexandria) Eddie's Little Shop & Deli compensation: Starting @ $18/hr employment type: job title: Customer Service Associate Located In Old Town Alexandria....
Sales & Customer Service Associate
- Reston, VA (22 miles from College Park, MD)
- 16 days ago
- Reston, VA (22 miles from College Park, MD)
- 16 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for College Park, MD
Moving to College Park, MD? Find some basic demographic data about College Park, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in College Park, MD
Highest Education Level
Customer Services in College Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Service-Oriented
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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