Customer Service Jobs in Bowie, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Catonsville, MD (18 miles from Bowie, MD)
- 5 hours ago
- Catonsville, MD (18 miles from Bowie, MD)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - PT - 5364
- Glenarden, MD (6 miles from Bowie, MD)
- 1 day ago
- Glenarden, MD (6 miles from Bowie, MD)
- 1 day ago
One year related experience required with customer service preferred....
Customer Service Associate - Temporary
- Calverton, MD (8 miles from Bowie, MD)
- 1 day ago
- Calverton, MD (8 miles from Bowie, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Highland Beach, MD (13 miles from Bowie, MD)
- 1 day ago
- Highland Beach, MD (13 miles from Bowie, MD)
- 1 day ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
/19300/f07371e6-c1d3-4ee2-beed-850b296ffa0e.png&z=8&s=BNK&ih_t=5%2F9%2F2025+1%3A41%3A35+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Retail Customer Service Associate
- Catonsville, MD (18 miles from Bowie, MD)
- 1 day ago
- Catonsville, MD (18 miles from Bowie, MD)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales & Customer Service Associate - Part Time
- Rockville, MD (23 miles from Bowie, MD)
- 1 day ago
- Rockville, MD (23 miles from Bowie, MD)
- 1 day ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Sales & Customer Service Associate - Full Time
- Arlington, VA (20 miles from Bowie, MD)
- 1 day ago
- Arlington, VA (20 miles from Bowie, MD)
- 1 day ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Pharmacy Customer Service Associate
- Alexandria, VA (21 miles from Bowie, MD)
- 2 days ago
- Alexandria, VA (21 miles from Bowie, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate, Electronics
- Baltimore, MD (21 miles from Bowie, MD)
- 2 days ago
- Baltimore, MD (21 miles from Bowie, MD)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Savers / Value Village Careers - Customer Service Associate
- Falls Church, VA (23 miles from Bowie, MD)
- 3 days ago
- Falls Church, VA (23 miles from Bowie, MD)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
- Washington, DC (17 miles from Bowie, MD)
- 6 days ago
- Washington, DC (17 miles from Bowie, MD)
- 6 days ago
One year of related experience required with customer service preferred....
Customer Service Representative
- Alexandria, VA (21 miles from Bowie, MD)
- 8 days ago
- Alexandria, VA (21 miles from Bowie, MD)
- 8 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....
Employee Benefits Client Service Specialist
- McLean, VA (23 miles from Bowie, MD)
- 13 days ago
- McLean, VA (23 miles from Bowie, MD)
- 13 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drives our...
Customer Service Associate/ Cashier
- Alexandria, VA (21 miles from Bowie, MD)
- 13 days ago
- Alexandria, VA (21 miles from Bowie, MD)
- 13 days ago
un Customer Service Associate/ Cashier (Alexandria) Eddie's Little Shop & Deli compensation: Starting @ $18/hr employment type: job title: Customer Service Associate Located In Old Town Alexandria....
- Baltimore, MD (21 miles from Bowie, MD)
- 14 days ago
- Baltimore, MD (21 miles from Bowie, MD)
- 14 days ago
Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...
Demographic Data for Bowie, MD
Moving to Bowie, MD? Find some basic demographic data about Bowie, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bowie, MD
Highest Education Level
Customer Services in Bowie, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »