Customer Service Jobs in Bel Air, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Loss Prevention Customer Service Associate
- Hunt Valley, MD (16 miles from Bel Air, MD)
- 12 hours ago
- Hunt Valley, MD (16 miles from Bel Air, MD)
- 12 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Baltimore, MD (22 miles from Bel Air, MD)
- 13 hours ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 13 hours ago
Supports other members of the clinic team to ensure smooth client workflow and excellent customer service....
Commercial Banker I - Baltimore, MD
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
- Phoenix, MD (12 miles from Bel Air, MD)
- 1 day ago
- Phoenix, MD (12 miles from Bel Air, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Towson, MD (17 miles from Bel Air, MD)
- 6 days ago
- Towson, MD (17 miles from Bel Air, MD)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retatil Loss Prevention Customer Service Associate II
- Owings Mills, MD (24 miles from Bel Air, MD)
- 9 days ago
- Owings Mills, MD (24 miles from Bel Air, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Phoenix, MD (12 miles from Bel Air, MD)
- 10 days ago
- Phoenix, MD (12 miles from Bel Air, MD)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sparks Glencoe, MD (17 miles from Bel Air, MD)
- 13 days ago
- Sparks Glencoe, MD (17 miles from Bel Air, MD)
- 13 days ago
Strong communication, interpersonal, and customer service skills. Proficiency in using software applications for file handling and printing, such as RIP software and layout tools....
Summer Customer Service Representative - Joppa Rd.
- Baltimore, MD (22 miles from Bel Air, MD)
- 29 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 29 days ago
Cash handling and customer service experience preferred....
Customer Service Associate- Overnight Shift
- Fallston, MD (4 miles from Bel Air, MD)
- 30+ days ago
- Fallston, MD (4 miles from Bel Air, MD)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in FALLSTON , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...
- Parkton, MD (18 miles from Bel Air, MD)
- 30+ days ago
- Parkton, MD (18 miles from Bel Air, MD)
- 30+ days ago
Royal Farms Customer Service Associate in Parkton , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...
Customer Service Representative
- White Marsh, MD (10 miles from Bel Air, MD)
- 30+ days ago
- White Marsh, MD (10 miles from Bel Air, MD)
- 30+ days ago
Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....
Lead Client Service Representative
- Baltimore, MD (22 miles from Bel Air, MD)
- 45+ days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 45+ days ago
Overview The Lead Client Service Representative (Lead CSR) performs multiple practice operations functions and across teams and/or locations to provide customer service to clients, staff and visitor...
Veterinary Client Service Representative
- Baltimore, MD (22 miles from Bel Air, MD)
- 60+ days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 60+ days ago
Position Overview: Do you have a passion for animals and a talent for delivering outstanding customer service?...
Demographic Data for Bel Air, MD
Moving to Bel Air, MD? Find some basic demographic data about Bel Air, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bel Air, MD
Highest Education Level
Customer Services in Bel Air, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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