Customer Service Jobs in Gonzales, LA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 1 day ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Pharmacy Customer Service Associate
- Prairieville, LA (4 miles from Gonzales, LA)
- 2 days ago
- Prairieville, LA (4 miles from Gonzales, LA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Online & Mobile Banking Rep Sr
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 6 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 6 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 8 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 8 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Associate - Morning & Lunch Shift
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 14 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 14 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning & Lunch Shift
- Prairieville, LA (4 miles from Gonzales, LA)
- 22 days ago
- Prairieville, LA (4 miles from Gonzales, LA)
- 22 days ago
As the name suggests, your main priority is to provide great customer service....
Veterinary Client Service Representative
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 23 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 23 days ago
Our reputation in the Baton Rouge community is one of excellent patient care and outstanding customer service....
Customer Service Associate - Morning Shift
- Central, LA (20 miles from Gonzales, LA)
- 30+ days ago
- Central, LA (20 miles from Gonzales, LA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 45+ days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 45+ days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Processes new account and maintenance transactions, assists customers in their selection of various accounts and financial services, and cross-sells products and services....
Customer Service Representative
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 29 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 29 days ago
Processes new account and maintenance transactions, assists customers in their selection of various accounts and financial services, and cross-sells products and services....
Retail Customer Service Associate
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 30+ days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10444 N Mall Dr, Baton Rouge, LA...
Amazon Locker+ Customer Service Associate
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 45+ days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 45+ days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Gonzales, LA
Moving to Gonzales, LA? Find some basic demographic data about Gonzales, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gonzales, LA
Highest Education Level
Customer Services in Gonzales, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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