Customer Service Jobs in Baton Rouge, LA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 23 hours ago
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 23 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 201 Bass Pro Blvd, Denham Springs...
Customer Service Associate - Nights/Weekends 3.7 3.7 out of 5 stars 10020 Perkins Road, Baton Rouge, LA 70810 Starting hiring pay at: $11 As an important part of our team, Customer Service Associates...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Walker, LA (23 miles from Baton Rouge, LA)
- 4 days ago
- Walker, LA (23 miles from Baton Rouge, LA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Training to help you grow and refine your sales and customer service skills. Job ID 2025-238462...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Loss Prevention Customer Service Associate II
- Baton Rouge, LA
- 20 days ago
- Baton Rouge, LA
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Loan Consultant I)
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 24 days ago
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 24 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Associate - Morning & Lunch Shift
- Baton Rouge, LA
- 30+ days ago
- Baton Rouge, LA
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Nights/Weekends
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 45+ days ago
- Denham Springs, LA (19 miles from Baton Rouge, LA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Our reputation in the Baton Rouge community is one of excellent patient care and outstanding customer service....
Customer Service Associate - Morning Shift
- Central, LA (1 mile from Baton Rouge, LA)
- 45+ days ago
- Central, LA (1 mile from Baton Rouge, LA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Baton Rouge, LA
Moving to Baton Rouge, LA? Find some basic demographic data about Baton Rouge, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Baton Rouge, LA
Highest Education Level
Customer Services in Baton Rouge, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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