Customer Service Jobs in Council Bluffs, IA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Amazon Locker+ Customer Service Associate
- Omaha, NE (3 miles from Council Bluffs, IA)
- 1 hour ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 1 hour ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Associate - Morning & Lunch Shift
- Bellevue, NE (7 miles from Council Bluffs, IA)
- 1 day ago
- Bellevue, NE (7 miles from Council Bluffs, IA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Omaha, NE (3 miles from Council Bluffs, IA)
- 5 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Omaha, NE (3 miles from Council Bluffs, IA)
- 8 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative I
- Omaha, NE (3 miles from Council Bluffs, IA)
- 18 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 18 days ago
About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction....
Customer Service Associate - Morning Shift
- Council Bluffs, IA
- 30+ days ago
- Council Bluffs, IA
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Medical Lab Client Service Representative University of Nebraska Medical Center
- Omaha, NE (3 miles from Council Bluffs, IA)
- 29 days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 29 days ago
Requisition Number: Staff_13787 Business Unit: College of Medicine Department: Pathology, Microbiology & Immunology 50000521 Reg-Temp: Full-Time Regular Position Summary: Responsible for all...
Medical Lab Client Service Representative
- Omaha, NE (3 miles from Council Bluffs, IA)
- 30+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 30+ days ago
: NA Required Computer Applications: Microsoft Word Required Other Computer Applications: NA Required Additional Knowledge, Skills and Abilities: Skilled in customer service....
Retail Customer Service Associate
- Papillion, NE (12 miles from Council Bluffs, IA)
- 30+ days ago
- Papillion, NE (12 miles from Council Bluffs, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9851 S. 71St Plaza, Papillion, NE...
- Omaha, NE (3 miles from Council Bluffs, IA)
- 30+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Omaha, NE (3 miles from Council Bluffs, IA)
- 45+ days ago
- Omaha, NE (3 miles from Council Bluffs, IA)
- 45+ days ago
A successful candidate will have: Exemplary customer service experience Strong business acumen Strong attention to detail and time management skills Confident and articulate communication skills, both...
Demographic Data for Council Bluffs, IA
Moving to Council Bluffs, IA? Find some basic demographic data about Council Bluffs, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Council Bluffs, IA
Highest Education Level
Customer Services in Council Bluffs, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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