Customer Service Jobs in Coralville, IA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 20 hours ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 20 hours ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkPharmacy Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 9 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Banking Representative II
- North Liberty, IA (5 miles from Coralville, IA)
- 30+ days ago
- North Liberty, IA (5 miles from Coralville, IA)
- 30+ days ago
Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs...
LP Customer Service Associate II-#119
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 30+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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Customer Service Associate - Dinner/Close Shift
- Coralville, IA
- 60+ days ago
- Coralville, IA
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Seasonal Retail/Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
Excellent customer service experience....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
Part-Time Retail/Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....
Demographic Data for Coralville, IA
Moving to Coralville, IA? Find some basic demographic data about Coralville, IA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Coralville, IA
Highest Education Level
Customer Services in Coralville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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