Customer Service Jobs in Indianapolis, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Indianapolis, IN
- 2 days ago
- Indianapolis, IN
- 2 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN
- 2 days ago
- Indianapolis, IN
- 2 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Bilingual FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN
- 2 days ago
- Indianapolis, IN
- 2 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Experienced Veterinary Client Service Representative
- Indianapolis, IN
- 4 days ago
- Indianapolis, IN
- 4 days ago
Experienced Veterinary Client Service Representative Indianapolis, IN Customer Service Representative Facility: Noah's Animal Hospital North About the Position Full time position, must be available...
- Carmel, IN (14 miles from Indianapolis, IN)
- 5 days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Noblesville, IN (22 miles from Indianapolis, IN)
- 5 days ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Loss Prevention Customer Service Associate II
- Indianapolis, IN
- 6 days ago
- Indianapolis, IN
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Customer Service Associate - Franklin
- Franklin, IN (20 miles from Indianapolis, IN)
- 9 days ago
- Franklin, IN (20 miles from Indianapolis, IN)
- 9 days ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Pharmacy Customer Service Associate
- Franklin, IN (20 miles from Indianapolis, IN)
- 10 days ago
- Franklin, IN (20 miles from Indianapolis, IN)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Strong interpersonal skills and customer service skills. Ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools....
Customer Service Associate - Noblesville
- Noblesville, IN (22 miles from Indianapolis, IN)
- 19 days ago
- Noblesville, IN (22 miles from Indianapolis, IN)
- 19 days ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Customer Service Associate - Store #314
- Shelbyville, IN (24 miles from Indianapolis, IN)
- 23 days ago
- Shelbyville, IN (24 miles from Indianapolis, IN)
- 23 days ago
Job Title: Customer Service Associate (CSA) FLSA Status: Non-exempt Summary Receives cash from customers or team members in payment for goods or services by performing the following duties....
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Indianapolis, IN
Highest Education Level
Customer Services in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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