Customer Service Jobs in Franklin, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Indianapolis, IN (20 miles from Franklin, IN)
- 19 hours ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 19 hours ago
Were looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Client Service Representative Nights Greenwood
- Indianapolis, IN (20 miles from Franklin, IN)
- 3 hours ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 3 hours ago
Client Service Representative Nights Greenwood Indianapolis, IN Client Service Client Service Client Service Representative Facility: Veterinary Specialty and Emergency Care - South Schedule: Full...
Retail Customer Service Associate
- Plainfield, IN (23 miles from Franklin, IN)
- 1 day ago
- Plainfield, IN (23 miles from Franklin, IN)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Plainfield, IN (23 miles from Franklin, IN)
- 1 day ago
- Plainfield, IN (23 miles from Franklin, IN)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Indianapolis, IN (20 miles from Franklin, IN)
- 3 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - All Pet Starting at $14 to $20/ Hour
- Indianapolis, IN (20 miles from Franklin, IN)
- 6 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 6 days ago
Client Service Representative - All Pet Starting at $14 to $20/ Hour Indianapolis, IN Client Service Client Service Client Service Representative Facility: All Pet Express Health Care by Noah's...
Client Service Specialist - International Reverse Flow
- Indianapolis, IN (20 miles from Franklin, IN)
- 24 days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 24 days ago
The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...
70182-LP Customer Service Associate II
- Greenwood, IN (10 miles from Franklin, IN)
- 30+ days ago
- Greenwood, IN (10 miles from Franklin, IN)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Sales & Customer Service Associate
- Indianapolis, IN (20 miles from Franklin, IN)
- 30+ days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 30+ days ago
This includes: Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality...
Client Service Specialist - Private Client
- Indianapolis, IN (20 miles from Franklin, IN)
- 45+ days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 45+ days ago
The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...
Lead Customer Service Representative
- Indianapolis, IN (20 miles from Franklin, IN)
- 45+ days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 45+ days ago
, as appropriate, for a consultative conversation Build and maintain a working knowledge of the Retail products and services offered Utilize appropriate tools for all referrals sent to personal bankers...
- Indianapolis, IN (20 miles from Franklin, IN)
- 45+ days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 45+ days ago
Customer Service Associate Customer Service Associate locations Store 7408 - Indianapolis, Indiana 46240 time type Part time posted on Posted 3 Days Ago job requisition id JR115446 Job Description Job...
Financial Paraplanner/Client Service Specialist (L&H)
- Indianapolis, IN (20 miles from Franklin, IN)
- 45+ days ago
- Indianapolis, IN (20 miles from Franklin, IN)
- 45+ days ago
Golden Reserve is looking for an experienced Client Services Specialist (CSS). Our CSS is a mix of a Paraplanner and Client Services Coordinator. Unlike other financial institutions, this is NOT...
Demographic Data for Franklin, IN
Moving to Franklin, IN? Find some basic demographic data about Franklin, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, IN
Highest Education Level
Customer Services in Franklin, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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