Customer Service Jobs in Crown Point, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Gary, IN (13 miles from Crown Point, IN)
- 1 day ago
- Gary, IN (13 miles from Crown Point, IN)
- 1 day ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Associate - Temporary
- Lake Station, IN (12 miles from Crown Point, IN)
- 1 day ago
- Lake Station, IN (12 miles from Crown Point, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Homewood, IL (21 miles from Crown Point, IN)
- 1 day ago
- Homewood, IL (21 miles from Crown Point, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Portage, IN (15 miles from Crown Point, IN)
- 6 days ago
- Portage, IN (15 miles from Crown Point, IN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Associate - Valparaiso
- Valparaiso, IN (17 miles from Crown Point, IN)
- 24 days ago
- Valparaiso, IN (17 miles from Crown Point, IN)
- 24 days ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
Customer Service Representative
- Merrillville, IN (5 miles from Crown Point, IN)
- 30+ days ago
- Merrillville, IN (5 miles from Crown Point, IN)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Associate
- Calumet City, IL (19 miles from Crown Point, IN)
- 45+ days ago
- Calumet City, IL (19 miles from Crown Point, IN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...
- Merrillville, IN (5 miles from Crown Point, IN)
- 45+ days ago
- Merrillville, IN (5 miles from Crown Point, IN)
- 45+ days ago
Minimum Qualifications: High school diploma or equivalent Banking experience helpful 1-2 years customer service experience; phone experience preferred High-speed internet connection required (if working...
Sales & Customer Service Associate
- Valparaiso, IN (17 miles from Crown Point, IN)
- 90+ days ago
- Valparaiso, IN (17 miles from Crown Point, IN)
- 90+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Crown Point, IN
Moving to Crown Point, IN? Find some basic demographic data about Crown Point, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Crown Point, IN
Highest Education Level
Customer Services in Crown Point, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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