Customer Service Jobs in Aurora, IN

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-10 of 10 Jobs

Front Desk Sales & Customer Service Associate

  • Florence, KY (18 miles from Aurora, IN)
  • 2 days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Aurora

  • Aurora, IN
  • 3 days ago
  • Aurora, IN
  • 3 days ago

Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....

Customer Service Associate

  • Crescent Springs, KY (21 miles from Aurora, IN)
  • 3 days ago
  • Crescent Springs, KY (21 miles from Aurora, IN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Florence, KY (18 miles from Aurora, IN)
  • 10 days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Hebron, KY (13 miles from Aurora, IN)
  • 16 days ago
  • Hebron, KY (13 miles from Aurora, IN)
  • 16 days ago

Essential Requirements: Part Time Customer Service Associate Wages: $17.00 per hour High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...

Customer Service Representative

  • Covington, KY (23 miles from Aurora, IN)
  • 22 days ago
  • Covington, KY (23 miles from Aurora, IN)
  • 22 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Summer Customer Service Representative Float - Monfort Heights

  • Harrison, OH (17 miles from Aurora, IN)
  • 30+ days ago
  • Harrison, OH (17 miles from Aurora, IN)
  • 30+ days ago

Cash handling and customer service experience preferred....

Client Service Specialist

  • Hebron, KY (13 miles from Aurora, IN)
  • 45+ days ago
  • Hebron, KY (13 miles from Aurora, IN)
  • 45+ days ago

ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...

Client Service Specialist - 2nd Shift

  • Florence, KY (18 miles from Aurora, IN)
  • 45+ days ago
  • Florence, KY (18 miles from Aurora, IN)
  • 45+ days ago

ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...

Customer Service Associate, Electronics

  • Hebron, KY (13 miles from Aurora, IN)
  • 90+ days ago
  • Hebron, KY (13 miles from Aurora, IN)
  • 90+ days ago

We are now looking to fill Customer Service Associates positions at one of our FABULOUS, InMotion, stores inside the Cincinnati/Northern Kentucky International Airport!...

Demographic Data for Aurora, IN

Moving to Aurora, IN? Find some basic demographic data about Aurora, IN below.


Local
National
10,208
197
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

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Salary for Customer Service Jobs in Aurora, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Aurora, IN offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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