Customer Service Jobs in Aurora, IN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Front Desk Sales & Customer Service Associate
- Florence, KY (18 miles from Aurora, IN)
- 2 days ago
- Florence, KY (18 miles from Aurora, IN)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
- Crescent Springs, KY (21 miles from Aurora, IN)
- 3 days ago
- Crescent Springs, KY (21 miles from Aurora, IN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Florence, KY (18 miles from Aurora, IN)
- 10 days ago
- Florence, KY (18 miles from Aurora, IN)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Hebron, KY (13 miles from Aurora, IN)
- 16 days ago
- Hebron, KY (13 miles from Aurora, IN)
- 16 days ago
Essential Requirements: Part Time Customer Service Associate Wages: $17.00 per hour High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
Customer Service Representative
- Covington, KY (23 miles from Aurora, IN)
- 22 days ago
- Covington, KY (23 miles from Aurora, IN)
- 22 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Summer Customer Service Representative Float - Monfort Heights
- Harrison, OH (17 miles from Aurora, IN)
- 30+ days ago
- Harrison, OH (17 miles from Aurora, IN)
- 30+ days ago
Cash handling and customer service experience preferred....
- Hebron, KY (13 miles from Aurora, IN)
- 45+ days ago
- Hebron, KY (13 miles from Aurora, IN)
- 45+ days ago
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...
Client Service Specialist - 2nd Shift
- Florence, KY (18 miles from Aurora, IN)
- 45+ days ago
- Florence, KY (18 miles from Aurora, IN)
- 45+ days ago
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...
Customer Service Associate, Electronics
- Hebron, KY (13 miles from Aurora, IN)
- 90+ days ago
- Hebron, KY (13 miles from Aurora, IN)
- 90+ days ago
We are now looking to fill Customer Service Associates positions at one of our FABULOUS, InMotion, stores inside the Cincinnati/Northern Kentucky International Airport!...
Demographic Data for Aurora, IN
Moving to Aurora, IN? Find some basic demographic data about Aurora, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Aurora, IN
Highest Education Level
Customer Services in Aurora, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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