Customer Service Jobs in Idaho

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 22 Jobs

Pharmacy Customer Service Associate

  • Nampa, ID
  • 20 hours ago
  • Nampa, ID
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Coeur d Alene, ID
  • 20 hours ago
  • Coeur d Alene, ID
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Nampa, ID
  • 1 day ago
  • Nampa, ID
  • 1 day ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Digital Banking Representative - Processing Center Burley

  • Burley, ID
  • 2 days ago
  • Burley, ID
  • 2 days ago

at DL Evans Bank in Burley, Idaho, United States Job Description Responsible for assisting customers with basic online and mobile functions including online banking enrollment, password resets,...

Customer Service Associate - Temporary

  • Meridian, ID
  • 3 days ago
  • Meridian, ID
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Garden City, ID
  • 3 days ago
  • Garden City, ID
  • 3 days ago

WestVet, a MedVet partner, is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like...

Customer Service Representative

  • Twin Falls, ID
  • 4 days ago
  • Twin Falls, ID
  • 4 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Customer Service Associate / Outfitter

  • Meridian, ID
  • 5 days ago
  • Meridian, ID
  • 5 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Associate (nomnom Lewiston Part-Time)

  • Lewiston, ID
  • 7 days ago
  • Lewiston, ID
  • 7 days ago

Nearest Major Market: Lewiston Job Segment: Customer Service...

Customer Service Associate (nomnom Moscow Part-Time)

  • Moscow, ID
  • 8 days ago
  • Moscow, ID
  • 8 days ago

Nearest Major Market: Spokane Job Segment: Customer Service...

Customer Service Associate (nomnom Moscow Part-T

  • Moscow, ID
  • 9 days ago
  • Moscow, ID
  • 9 days ago

Primary Job Responsibilities: Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump Accurately ring up all sales on POS system, complies with...

Commercial Banking Representative II

  • Boise, ID
  • 9 days ago
  • Boise, ID
  • 9 days ago

Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs...

Benefits Client Service Representative I

  • Meridian, ID
  • 12 days ago
  • Meridian, ID
  • 12 days ago

Bachelor's degree preferred plus two years of related experience with proven skills in customer service....

Digital Banking Representative

  • Burley, ID
  • 13 days ago
  • Burley, ID
  • 13 days ago

service....

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a...

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Idaho offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »