Customer Service Jobs in Smyrna, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA (21 miles from Smyrna, GA)
- 8 days ago
- Duluth, GA (21 miles from Smyrna, GA)
- 8 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Part Time Flexible Customer Service Associate
- College Park, GA (15 miles from Smyrna, GA)
- 2 hours ago
- College Park, GA (15 miles from Smyrna, GA)
- 2 hours ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Associate - Temporary
- Atlanta, GA (10 miles from Smyrna, GA)
- 13 hours ago
- Atlanta, GA (10 miles from Smyrna, GA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Flexible Customer Service Associate
- Atlanta, GA (10 miles from Smyrna, GA)
- 23 hours ago
- Atlanta, GA (10 miles from Smyrna, GA)
- 23 hours ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Client Service Specialist (Teller)
- Dallas, GA (22 miles from Smyrna, GA)
- 1 day ago
- Dallas, GA (22 miles from Smyrna, GA)
- 1 day ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
- Sandy Springs, GA (7 miles from Smyrna, GA)
- 2 days ago
- Sandy Springs, GA (7 miles from Smyrna, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full Time - Customer Service Associate - Tool Rental - Closing
- Smyrna, GA
- 2 days ago
- Smyrna, GA
- 2 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Call Center Customer Service Professional
- Alpharetta, GA (21 miles from Smyrna, GA)
- 2 days ago
- Alpharetta, GA (21 miles from Smyrna, GA)
- 2 days ago
Title - Call Center Customer Service Professional - II Location - Alpharetta-GA-USA : Hybrid Duration - 03 + Months and Possibility Extension Bachelor's degree or Minimum 3 years of customer service...
Commercial Insurance Client Service Specialist
- Atlanta, GA (10 miles from Smyrna, GA)
- 4 days ago
- Atlanta, GA (10 miles from Smyrna, GA)
- 4 days ago
Commercial Insurance Client Service Specialist Opened Recently Location 3400 Overton Park Drive SE, Atlanta, GA 30339, United States of AmericaCategory Customer ServicesJob Id R_289412 Our...
Customer Service Associate, Electronics
- Atlanta, GA (10 miles from Smyrna, GA)
- 5 days ago
- Atlanta, GA (10 miles from Smyrna, GA)
- 5 days ago
We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion stores inside the Hartsfield-Jackson Atlanta International Airport!...
Sr. Surety Client Service Specialist
- Atlanta, GA (10 miles from Smyrna, GA)
- 6 days ago
- Atlanta, GA (10 miles from Smyrna, GA)
- 6 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA (21 miles from Smyrna, GA)
- 7 days ago
- Duluth, GA (21 miles from Smyrna, GA)
- 7 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
TM Client Service Specialist I
- Atlanta, GA (10 miles from Smyrna, GA)
- 8 days ago
- Atlanta, GA (10 miles from Smyrna, GA)
- 8 days ago
Customer Service Experience....
- Forest Park, GA (19 miles from Smyrna, GA)
- 8 days ago
- Forest Park, GA (19 miles from Smyrna, GA)
- 8 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....
- Atlanta, GA (10 miles from Smyrna, GA)
- 8 days ago
- Atlanta, GA (10 miles from Smyrna, GA)
- 8 days ago
Demonstrated resilience and resourcefulness in customer service situations Education: High School diploma or equivalent GED required Location and Workplace Flexibility: We have offices in Atlanta GA...
Demographic Data for Smyrna, GA
Moving to Smyrna, GA? Find some basic demographic data about Smyrna, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Smyrna, GA
Highest Education Level
Customer Services in Smyrna, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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