Customer Service Jobs in Smyrna, GA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 32 Jobs

Client Relations Specialist - International Region - GA - On Site

  • Duluth, GA (21 miles from Smyrna, GA)
  • 8 days ago
  • Duluth, GA (21 miles from Smyrna, GA)
  • 8 days ago

service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...

Part Time Flexible Customer Service Associate

  • College Park, GA (15 miles from Smyrna, GA)
  • 2 hours ago
  • College Park, GA (15 miles from Smyrna, GA)
  • 2 hours ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Service Associate - Temporary

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 13 hours ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Flexible Customer Service Associate

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 23 hours ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 23 hours ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Client Service Specialist (Teller)

  • Dallas, GA (22 miles from Smyrna, GA)
  • 1 day ago
  • Dallas, GA (22 miles from Smyrna, GA)
  • 1 day ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Customer Service Associate

  • Sandy Springs, GA (7 miles from Smyrna, GA)
  • 2 days ago
  • Sandy Springs, GA (7 miles from Smyrna, GA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Smyrna, GA
  • 2 days ago
  • Smyrna, GA
  • 2 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Call Center Customer Service Professional

  • Alpharetta, GA (21 miles from Smyrna, GA)
  • 2 days ago
  • Alpharetta, GA (21 miles from Smyrna, GA)
  • 2 days ago

Title - Call Center Customer Service Professional - II Location - Alpharetta-GA-USA : Hybrid Duration - 03 + Months and Possibility Extension Bachelor's degree or Minimum 3 years of customer service...

Commercial Insurance Client Service Specialist

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 4 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 4 days ago

Commercial Insurance Client Service Specialist Opened Recently Location 3400 Overton Park Drive SE, Atlanta, GA 30339, United States of AmericaCategory Customer ServicesJob Id R_289412 Our...

Customer Service Associate, Electronics

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 5 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 5 days ago

We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion stores inside the Hartsfield-Jackson Atlanta International Airport!...

Sr. Surety Client Service Specialist

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 6 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 6 days ago

to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...

Client Relations Specialist - International Region - GA - On Site

  • Duluth, GA (21 miles from Smyrna, GA)
  • 7 days ago
  • Duluth, GA (21 miles from Smyrna, GA)
  • 7 days ago

service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...

TM Client Service Specialist I

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 8 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 8 days ago

Customer Service Experience....

Client Service Specialist

  • Forest Park, GA (19 miles from Smyrna, GA)
  • 8 days ago
  • Forest Park, GA (19 miles from Smyrna, GA)
  • 8 days ago

Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....

Client Service Representative

  • Atlanta, GA (10 miles from Smyrna, GA)
  • 8 days ago
  • Atlanta, GA (10 miles from Smyrna, GA)
  • 8 days ago

Demonstrated resilience and resourcefulness in customer service situations Education: High School diploma or equivalent GED required Location and Workplace Flexibility: We have offices in Atlanta GA...

Demographic Data for Smyrna, GA

Moving to Smyrna, GA? Find some basic demographic data about Smyrna, GA below.


Local
National
80,448
2,246
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Smyrna, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Smyrna, GA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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