Customer Service Jobs in Douglasville, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Sandy Springs, GA (23 miles from Douglasville, GA)
- 1 hour ago
- Sandy Springs, GA (23 miles from Douglasville, GA)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- East Point, GA (17 miles from Douglasville, GA)
- 1 day ago
- East Point, GA (17 miles from Douglasville, GA)
- 1 day ago
service to members....
Client Service Representative, National Accounts
- Atlanta, GA (20 miles from Douglasville, GA)
- 2 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 2 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
- Sandy Springs, GA (23 miles from Douglasville, GA)
- 3 days ago
- Sandy Springs, GA (23 miles from Douglasville, GA)
- 3 days ago
service setting Familiarity with veterinary terminology, EMRs, and scheduling software Excellent verbal and written communication skills Strong organizational and multitasking ability in a fast-paced...
- Kennesaw, GA (21 miles from Douglasville, GA)
- 5 days ago
- Kennesaw, GA (21 miles from Douglasville, GA)
- 5 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Surety Client Service Specialist
- Atlanta, GA (20 miles from Douglasville, GA)
- 5 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 5 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
- Carrollton, GA (22 miles from Douglasville, GA)
- 5 days ago
- Carrollton, GA (22 miles from Douglasville, GA)
- 5 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Online & Mobile Banking Rep Sr
- Atlanta, GA (20 miles from Douglasville, GA)
- 5 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 5 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Pharmacy Customer Service Associate
- Carrollton, GA (22 miles from Douglasville, GA)
- 6 days ago
- Carrollton, GA (22 miles from Douglasville, GA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate/Mail Clerk
- Sandy Springs, GA (23 miles from Douglasville, GA)
- 9 days ago
- Sandy Springs, GA (23 miles from Douglasville, GA)
- 9 days ago
Essential Job Responsibilities: Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services. Performs...
- Bremen, GA (22 miles from Douglasville, GA)
- 9 days ago
- Bremen, GA (22 miles from Douglasville, GA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Fayetteville, GA (24 miles from Douglasville, GA)
- 12 days ago
- Fayetteville, GA (24 miles from Douglasville, GA)
- 12 days ago
We are looking for a Customer Service Representative, who wants to grow and evolve with us....
Sales & Customer Service Associate
- Kennesaw, GA (21 miles from Douglasville, GA)
- 17 days ago
- Kennesaw, GA (21 miles from Douglasville, GA)
- 17 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
70182-LP Customer Service Associate II
- Kennesaw, GA (21 miles from Douglasville, GA)
- 18 days ago
- Kennesaw, GA (21 miles from Douglasville, GA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Douglasville, GA
Moving to Douglasville, GA? Find some basic demographic data about Douglasville, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Douglasville, GA
Highest Education Level
Customer Services in Douglasville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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