Customer Service Jobs in Buford, GA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 20 Jobs

Client Relations Specialist - International Region - GA - On Site

  • Duluth, GA (11 miles from Buford, GA)
  • 8 days ago
  • Duluth, GA (11 miles from Buford, GA)
  • 8 days ago

service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...

Customer Service Associate - Morning Shift

  • Dacula, GA (11 miles from Buford, GA)
  • 2 hours ago
  • Dacula, GA (11 miles from Buford, GA)
  • 2 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Lawrenceville, GA (10 miles from Buford, GA)
  • 1 day ago
  • Lawrenceville, GA (10 miles from Buford, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Loganville, GA (21 miles from Buford, GA)
  • 1 day ago
  • Loganville, GA (21 miles from Buford, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Buford, GA
  • 2 days ago
  • Buford, GA
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Call Center Customer Service Professional

  • Alpharetta, GA (16 miles from Buford, GA)
  • 2 days ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 2 days ago

Title - Call Center Customer Service Professional - II Location - Alpharetta-GA-USA : Hybrid Duration - 03 + Months and Possibility Extension Bachelor's degree or Minimum 3 years of customer service...

Client Relations Specialist - International Region - GA - On Site

  • Duluth, GA (11 miles from Buford, GA)
  • 7 days ago
  • Duluth, GA (11 miles from Buford, GA)
  • 7 days ago

service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...

Retail Loss Prevention Customer Service Associate II

  • Buford, GA
  • 8 days ago
  • Buford, GA
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Amazon Locker+ Customer Service Associate

  • Chamblee, GA (21 miles from Buford, GA)
  • 9 days ago
  • Chamblee, GA (21 miles from Buford, GA)
  • 9 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Part-Time Customer Service Associate (Customer Care - Commercial Inbound)

  • Lawrenceville, GA (10 miles from Buford, GA)
  • 10 days ago
  • Lawrenceville, GA (10 miles from Buford, GA)
  • 10 days ago

The incumbent will review customer invoices for accuracy, process bill corrections, generate reports, collect on past due balances, and collaborate with Field Operations and Customer Service to resolve...

Client Service Specialist (Teller)

  • Braselton, GA (12 miles from Buford, GA)
  • 14 days ago
  • Braselton, GA (12 miles from Buford, GA)
  • 14 days ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Retail Customer Service Associate

  • Alpharetta, GA (16 miles from Buford, GA)
  • 20 days ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 20 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Customer Service Associate Job

  • Flowery Branch, GA (6 miles from Buford, GA)
  • 21 days ago
  • Flowery Branch, GA (6 miles from Buford, GA)
  • 21 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Client Service Specialist (Scheduler)

  • Cumming, GA (15 miles from Buford, GA)
  • 21 days ago
  • Cumming, GA (15 miles from Buford, GA)
  • 21 days ago

Excellent customer service skills via phone and email. Excellent attention to detail is a must....

Lead Customer Service Associate Job Flowery Branch, GA

  • Flowery Branch, GA (6 miles from Buford, GA)
  • 21 days ago
  • Flowery Branch, GA (6 miles from Buford, GA)
  • 21 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Demographic Data for Buford, GA

Moving to Buford, GA? Find some basic demographic data about Buford, GA below.


Local
National
110,757
3,283
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

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Salary for Customer Service Jobs in Buford, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Buford, GA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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