Customer Service Jobs in Atlanta, GA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA (21 miles from Atlanta, GA)
- 8 days ago
- Duluth, GA (21 miles from Atlanta, GA)
- 8 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Part Time Flexible Customer Service Associate
- College Park, GA (8 miles from Atlanta, GA)
- 2 hours ago
- College Park, GA (8 miles from Atlanta, GA)
- 2 hours ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Part Time Flexible Customer Service Associate consults with customers on their rental....
- Sandy Springs, GA (12 miles from Atlanta, GA)
- 2 days ago
- Sandy Springs, GA (12 miles from Atlanta, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full Time - Customer Service Associate - Tool Rental - Closing
- Smyrna, GA (10 miles from Atlanta, GA)
- 2 days ago
- Smyrna, GA (10 miles from Atlanta, GA)
- 2 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Client Service Specialist (Teller)
- East Point, GA (7 miles from Atlanta, GA)
- 3 days ago
- East Point, GA (7 miles from Atlanta, GA)
- 3 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Commercial Insurance Client Service Specialist Opened Recently Location 3400 Overton Park Drive SE, Atlanta, GA 30339, United States of AmericaCategory Customer ServicesJob Id R_289412 Our...
We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion stores inside the Hartsfield-Jackson Atlanta International Airport!...
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Client Relations Specialist - International Region - GA - On Site
- Duluth, GA (21 miles from Atlanta, GA)
- 7 days ago
- Duluth, GA (21 miles from Atlanta, GA)
- 7 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Customer Service Experience....
- Forest Park, GA (9 miles from Atlanta, GA)
- 8 days ago
- Forest Park, GA (9 miles from Atlanta, GA)
- 8 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service....
Demonstrated resilience and resourcefulness in customer service situations Education: High School diploma or equivalent GED required Location and Workplace Flexibility: We have offices in Atlanta GA...
Amazon Locker+ Customer Service Associate
- Chamblee, GA (11 miles from Atlanta, GA)
- 9 days ago
- Chamblee, GA (11 miles from Atlanta, GA)
- 9 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Atlanta, GA
Highest Education Level
Customer Services in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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