Customer Service Jobs in Wilmington, DE
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (12 miles from Wilmington, DE)
- 10 hours ago
- Christiana, DE (12 miles from Wilmington, DE)
- 10 hours ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
Customer Service Associate Part Time
- Woodbury Heights, NJ (20 miles from Wilmington, DE)
- 10 hours ago
- Woodbury Heights, NJ (20 miles from Wilmington, DE)
- 10 hours ago
The Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. The position is a member of the Retail Team....
- Sharon Hill, PA (18 miles from Wilmington, DE)
- 15 hours ago
- Sharon Hill, PA (18 miles from Wilmington, DE)
- 15 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Relations Specialist (Legal)
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Client Service Representative, National Accounts
- Philadelphia, PA (24 miles from Wilmington, DE)
- 2 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 2 days ago
and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...
- Elkton, MD (19 miles from Wilmington, DE)
- 2 days ago
- Elkton, MD (19 miles from Wilmington, DE)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Legal Client Relations Specialist
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
- Newark, DE (12 miles from Wilmington, DE)
- 4 days ago
- Newark, DE (12 miles from Wilmington, DE)
- 4 days ago
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
Surety Client Service Specialist
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Pharmacy Customer Service Associate
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Powell Customer Service Associate : Corporate Headquarters, Swedesboro, New Jersey
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 7 days ago
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 7 days ago
Customer service experience. Distribution or supply chain experience. Ability to navigate Powell systems and warehouse operations....
Customer Service Representative Specialist Sr
- Philadelphia, PA (24 miles from Wilmington, DE)
- 8 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 8 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Call Center Client Service Representative (10-7 Shift)
- Wilmington, DE
- 8 days ago
- Wilmington, DE
- 8 days ago
At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 9 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 9 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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