Customer Service Jobs in Wilmington, DE
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Urgent Care
- Wayne, PA (24 miles from Wilmington, DE)
- 2 days ago
- Wayne, PA (24 miles from Wilmington, DE)
- 2 days ago
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
Customer Service Associate - Nights/Weekends
- Newark, DE (12 miles from Wilmington, DE)
- 3 hours ago
- Newark, DE (12 miles from Wilmington, DE)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Glenolden, PA (17 miles from Wilmington, DE)
- 13 hours ago
- Glenolden, PA (17 miles from Wilmington, DE)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Glassboro, NJ (20 miles from Wilmington, DE)
- 13 hours ago
- Glassboro, NJ (20 miles from Wilmington, DE)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bear, DE (13 miles from Wilmington, DE)
- 2 days ago
- Bear, DE (13 miles from Wilmington, DE)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Sr. Surety Client Service Specialist
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (24 miles from Wilmington, DE)
- 6 days ago
- Bridgeton, NJ (24 miles from Wilmington, DE)
- 6 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....
Customer Service Representative (CSR)
- Philadelphia, PA (24 miles from Wilmington, DE)
- 8 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 8 days ago
outstanding customer service and relationships....
- Greenville, DE (7 miles from Wilmington, DE)
- 9 days ago
- Greenville, DE (7 miles from Wilmington, DE)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- West Chester, PA (19 miles from Wilmington, DE)
- 12 days ago
- West Chester, PA (19 miles from Wilmington, DE)
- 12 days ago
One year related experience required with customer service preferred....
- Radnor, PA (24 miles from Wilmington, DE)
- 15 days ago
- Radnor, PA (24 miles from Wilmington, DE)
- 15 days ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
Full Service Catering Customer Service Associate
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 16 days ago
- Swedesboro, NJ (9 miles from Wilmington, DE)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE
- 20 days ago
- Wilmington, DE
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- Philadelphia, PA (24 miles from Wilmington, DE)
- 20 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 20 days ago
customer service....
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »