Customer Service Jobs in New Castle, DE
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- West Chester, PA (24 miles from New Castle, DE)
- 1 day ago
- West Chester, PA (24 miles from New Castle, DE)
- 1 day ago
Lenders also travel out of state to inspect projects, construction sites and meet customers. Requires the use of manual dexterity skills for typing and data entry up to 40% of the business day....
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (22 miles from New Castle, DE)
- 1 day ago
- Bridgeton, NJ (22 miles from New Castle, DE)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Mantua, NJ (23 miles from New Castle, DE)
- 2 days ago
- Mantua, NJ (23 miles from New Castle, DE)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Newark, DE (6 miles from New Castle, DE)
- 4 days ago
- Newark, DE (6 miles from New Castle, DE)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Client Service Representative - Annual Reports
- Wilmington, DE (6 miles from New Castle, DE)
- 8 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 8 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
- Woodlyn, PA (20 miles from New Castle, DE)
- 9 days ago
- Woodlyn, PA (20 miles from New Castle, DE)
- 9 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Bear, DE (6 miles from New Castle, DE)
- 19 days ago
- Bear, DE (6 miles from New Castle, DE)
- 19 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate- Overnight Shift
- Cecilton, MD (22 miles from New Castle, DE)
- 20 days ago
- Cecilton, MD (22 miles from New Castle, DE)
- 20 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Powell Customer Service Associate : Corporate Headquarters, Swedesboro, New Jersey
- Swedesboro, NJ (15 miles from New Castle, DE)
- 23 days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 23 days ago
Customer service experience. Distribution or supply chain experience. Ability to navigate Powell systems and warehouse operations....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (6 miles from New Castle, DE)
- 30+ days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative II
- Wilmington, DE (6 miles from New Castle, DE)
- 30+ days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 30+ days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
Sales & Customer Service Associate
- Newark, DE (6 miles from New Castle, DE)
- 30+ days ago
- Newark, DE (6 miles from New Castle, DE)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Weekend Availability
- Newark, DE (6 miles from New Castle, DE)
- 45+ days ago
- Newark, DE (6 miles from New Castle, DE)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Full Service Catering Customer Service Associate
- Swedesboro, NJ (15 miles from New Castle, DE)
- 60+ days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (6 miles from New Castle, DE)
- 60+ days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Castle, DE
Highest Education Level
Customer Services in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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