Customer Service Jobs in New Castle, DE
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Nights/Weekends
- Newark, DE (6 miles from New Castle, DE)
- 3 hours ago
- Newark, DE (6 miles from New Castle, DE)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Glenolden, PA (24 miles from New Castle, DE)
- 13 hours ago
- Glenolden, PA (24 miles from New Castle, DE)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Glassboro, NJ (24 miles from New Castle, DE)
- 13 hours ago
- Glassboro, NJ (24 miles from New Castle, DE)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bear, DE (6 miles from New Castle, DE)
- 2 days ago
- Bear, DE (6 miles from New Castle, DE)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (22 miles from New Castle, DE)
- 6 days ago
- Bridgeton, NJ (22 miles from New Castle, DE)
- 6 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Greenville, DE (10 miles from New Castle, DE)
- 9 days ago
- Greenville, DE (10 miles from New Castle, DE)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- West Chester, PA (24 miles from New Castle, DE)
- 12 days ago
- West Chester, PA (24 miles from New Castle, DE)
- 12 days ago
One year related experience required with customer service preferred....
Full Service Catering Customer Service Associate
- Swedesboro, NJ (15 miles from New Castle, DE)
- 16 days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (6 miles from New Castle, DE)
- 20 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate Full Time
- Newark, DE (6 miles from New Castle, DE)
- 24 days ago
- Newark, DE (6 miles from New Castle, DE)
- 24 days ago
entrance and exit activity, and providing superior customer service to members....
Client Service Representative II
- Wilmington, DE (6 miles from New Castle, DE)
- 30+ days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 30+ days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
service to members....
- Bear, DE (6 miles from New Castle, DE)
- 30+ days ago
- Bear, DE (6 miles from New Castle, DE)
- 30+ days ago
Royal Farms Customer Service Associate in Bear , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...
Customer Service Associate- Overnight Shift
- Greenwich, NJ (20 miles from New Castle, DE)
- 30+ days ago
- Greenwich, NJ (20 miles from New Castle, DE)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in East Greenwich Township , New Jersey Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate...
- Aston, PA (17 miles from New Castle, DE)
- 30+ days ago
- Aston, PA (17 miles from New Castle, DE)
- 30+ days ago
Title: Customer Service Associate Department/Job Function: Customer Service Branch, Depot, or Global Function: PHL Reports to: Customer Service Manager Line Management Responsibilities: N/A Job Purpose...
Demographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Castle, DE
Highest Education Level
Customer Services in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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