Customer Service Jobs in Middletown, DE
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Nights/Weekends
- Newark, DE (9 miles from Middletown, DE)
- 3 hours ago
- Newark, DE (9 miles from Middletown, DE)
- 3 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Wilmington, DE (18 miles from Middletown, DE)
- 1 day ago
- Wilmington, DE (18 miles from Middletown, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bear, DE (8 miles from Middletown, DE)
- 2 days ago
- Bear, DE (8 miles from Middletown, DE)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Representative
- Marydel, MD (24 miles from Middletown, DE)
- 4 days ago
- Marydel, MD (24 miles from Middletown, DE)
- 4 days ago
Service tasks.Performs simple data entry, sorts requests, and maintains files.Understands simple instructions and procedures.Performs Customer Service duties under direct instruction and close supervision.Work...
Remote WorkFull Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (22 miles from Middletown, DE)
- 6 days ago
- Bridgeton, NJ (22 miles from Middletown, DE)
- 6 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Greenville, DE (22 miles from Middletown, DE)
- 9 days ago
- Greenville, DE (22 miles from Middletown, DE)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I
- Smyrna, DE (16 miles from Middletown, DE)
- 10 days ago
- Smyrna, DE (16 miles from Middletown, DE)
- 10 days ago
Customer Service Representative I at TOWN OF SMYRNA INC in Smyrna, Delaware, United States Job Description This position requires the ability to learn quickly and to multi-task in a fast-paced, highly...
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (18 miles from Middletown, DE)
- 20 days ago
- Wilmington, DE (18 miles from Middletown, DE)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate Full Time
- Newark, DE (9 miles from Middletown, DE)
- 24 days ago
- Newark, DE (9 miles from Middletown, DE)
- 24 days ago
entrance and exit activity, and providing superior customer service to members....
Client Service Representative II
- Wilmington, DE (18 miles from Middletown, DE)
- 30+ days ago
- Wilmington, DE (18 miles from Middletown, DE)
- 30+ days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
Retail Customer Service Associate Full Time
- New Castle, DE (12 miles from Middletown, DE)
- 30+ days ago
- New Castle, DE (12 miles from Middletown, DE)
- 30+ days ago
service to members....
- Bear, DE (8 miles from Middletown, DE)
- 30+ days ago
- Bear, DE (8 miles from Middletown, DE)
- 30+ days ago
Royal Farms Customer Service Associate in Bear , Delaware Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...
Customer Service Associate- Overnight Shift
- Port Deposit, MD (23 miles from Middletown, DE)
- 30+ days ago
- Port Deposit, MD (23 miles from Middletown, DE)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in Port Deposit , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...
Sales & Customer Service Associate
- Wilmington, DE (18 miles from Middletown, DE)
- 90+ days ago
- Wilmington, DE (18 miles from Middletown, DE)
- 90+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Middletown, DE
Moving to Middletown, DE? Find some basic demographic data about Middletown, DE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Middletown, DE
Highest Education Level
Customer Services in Middletown, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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