Customer Service Jobs in Norwalk, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Bridgeport, CT (12 miles from Norwalk, CT)
- 14 hours ago
- Bridgeport, CT (12 miles from Norwalk, CT)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Darien, CT (4 miles from Norwalk, CT)
- 14 hours ago
- Darien, CT (4 miles from Norwalk, CT)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Port Washington, NY (23 miles from Norwalk, CT)
- 1 day ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rye Brook, NY (14 miles from Norwalk, CT)
- 2 days ago
- Rye Brook, NY (14 miles from Norwalk, CT)
- 2 days ago
All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....
- Monroe, CT (18 miles from Norwalk, CT)
- 4 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Assistant/Client Service Representative
- Locust Valley, NY (18 miles from Norwalk, CT)
- 6 days ago
- Locust Valley, NY (18 miles from Norwalk, CT)
- 6 days ago
Strong communication and customer service skills. Self-motivated and dependable. Excellent cleaning and organizational skills. Ability to work weekends and evenings as needed....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Smithtown, NY (21 miles from Norwalk, CT)
- 7 days ago
- Smithtown, NY (21 miles from Norwalk, CT)
- 7 days ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative, Employee Benefits
- Syosset, NY (20 miles from Norwalk, CT)
- 13 days ago
- Syosset, NY (20 miles from Norwalk, CT)
- 13 days ago
Position Overview Our Client Service Representative provides general account support and customer service to an impressive roster of multinational clients....
Client Service Representative Manager
- Huntington, NY (17 miles from Norwalk, CT)
- 19 days ago
- Huntington, NY (17 miles from Norwalk, CT)
- 19 days ago
Do you have experience in customer service management and want to make a difference in the veterinary field?...
- Westbury, NY (24 miles from Norwalk, CT)
- 24 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 24 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
LP Customer Service Associate II
- Pelham, NY (24 miles from Norwalk, CT)
- 24 days ago
- Pelham, NY (24 miles from Norwalk, CT)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Elmsford, NY (20 miles from Norwalk, CT)
- 30+ days ago
- Elmsford, NY (20 miles from Norwalk, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
Customer Service Associate (Bilingual)
- Huntingtn Sta, NY (21 miles from Norwalk, CT)
- 45+ days ago
- Huntingtn Sta, NY (21 miles from Norwalk, CT)
- 45+ days ago
Experience the personal challenge of working for a world class organization and leader in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY....
Sales & Customer Service Associate
- Fairfield, CT (8 miles from Norwalk, CT)
- 45+ days ago
- Fairfield, CT (8 miles from Norwalk, CT)
- 45+ days ago
service skills....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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