Customer Service Jobs in Norwalk, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Commack, NY (21 miles from Norwalk, CT)
- moments ago
- Commack, NY (21 miles from Norwalk, CT)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Hawthorne, NY (19 miles from Norwalk, CT)
- 2 days ago
- Hawthorne, NY (19 miles from Norwalk, CT)
- 2 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Sales & Customer Service Associate
- Plainview, NY (23 miles from Norwalk, CT)
- 2 days ago
- Plainview, NY (23 miles from Norwalk, CT)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Huntington Station, NY (21 miles from Norwalk, CT)
- 4 days ago
- Huntington Station, NY (21 miles from Norwalk, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Westbury, NY (24 miles from Norwalk, CT)
- 5 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 5 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Associate - Temporary
- Bridgeport, CT (12 miles from Norwalk, CT)
- 9 days ago
- Bridgeport, CT (12 miles from Norwalk, CT)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate
- Commack, NY (21 miles from Norwalk, CT)
- 11 days ago
- Commack, NY (21 miles from Norwalk, CT)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Danbury, CT (17 miles from Norwalk, CT)
- 15 days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 15 days ago
Service Associates for our Arcade attendant, Bowling & Event, Kitchen & Bartender, Cleaning and Arcade/Bowling Mechanics!!!!...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Port Jefferson, NY (23 miles from Norwalk, CT)
- 16 days ago
- Port Jefferson, NY (23 miles from Norwalk, CT)
- 16 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Retail Customer Service Associate
- Elmsford, NY (20 miles from Norwalk, CT)
- 16 days ago
- Elmsford, NY (20 miles from Norwalk, CT)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
LP Customer Service Associate II
- Pelham, NY (24 miles from Norwalk, CT)
- 18 days ago
- Pelham, NY (24 miles from Norwalk, CT)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Huntington, NY (17 miles from Norwalk, CT)
- 22 days ago
- Huntington, NY (17 miles from Norwalk, CT)
- 22 days ago
Client Service Representative Department: Receptionists Employment Type: Part Time Location: Huntington, New York Compensation: $18.00 - $20.00 / hour Description Join Our Team at Gold Coast...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Commack, NY (21 miles from Norwalk, CT)
- 29 days ago
- Commack, NY (21 miles from Norwalk, CT)
- 29 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Rye Brook, NY (14 miles from Norwalk, CT)
- 30+ days ago
- Rye Brook, NY (14 miles from Norwalk, CT)
- 30+ days ago
All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....
Veterinary Assistant/Client Service Representative
- Locust Valley, NY (18 miles from Norwalk, CT)
- 30+ days ago
- Locust Valley, NY (18 miles from Norwalk, CT)
- 30+ days ago
Strong communication and customer service skills. Self-motivated and dependable. Excellent cleaning and organizational skills. Ability to work weekends and evenings as needed....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »