Customer Service Jobs in Middletown, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Veterinary Client Service Representative - Call Center
- Middletown, CT
- 2 days ago
- Middletown, CT
- 2 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
- Deep River, CT (16 miles from Middletown, CT)
- 14 hours ago
- Deep River, CT (16 miles from Middletown, CT)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- East Haven, CT (21 miles from Middletown, CT)
- 15 hours ago
- East Haven, CT (21 miles from Middletown, CT)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- West Hartford, CT (15 miles from Middletown, CT)
- 15 hours ago
- West Hartford, CT (15 miles from Middletown, CT)
- 15 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Simsbury, CT (23 miles from Middletown, CT)
- 4 days ago
- Simsbury, CT (23 miles from Middletown, CT)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Sr. Surety Client Service Specialist
- Hartford, CT (16 miles from Middletown, CT)
- 6 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 6 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Retail Customer Service Associate
- Hartford, CT (16 miles from Middletown, CT)
- 6 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales & Customer Service Associate
- Farmington, CT (15 miles from Middletown, CT)
- 8 days ago
- Farmington, CT (15 miles from Middletown, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (20 miles from Middletown, CT)
- 8 days ago
- South Windsor, CT (20 miles from Middletown, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part Time Sales & Customer Service Associate
- West Hartford, CT (15 miles from Middletown, CT)
- 8 days ago
- West Hartford, CT (15 miles from Middletown, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part Time Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (20 miles from Middletown, CT)
- 8 days ago
- South Windsor, CT (20 miles from Middletown, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Senior Client Service Specialist
- Wethersfield, CT (10 miles from Middletown, CT)
- 15 days ago
- Wethersfield, CT (10 miles from Middletown, CT)
- 15 days ago
Experience must include direct customer service and processing paperwork. • Supporting a Financial Advisor in a fast-paced office environment is a plus • Life Insurance licensed and Series 65 license...
Client Service Specialist (Connecticut)
- Woodbridge, CT (22 miles from Middletown, CT)
- 16 days ago
- Woodbridge, CT (22 miles from Middletown, CT)
- 16 days ago
Five years of job related experience Financial services industry required Prior experience working in an office environment with a customer service focus helpful Notary designation a plus Eligible to...
- Meriden, CT (6 miles from Middletown, CT)
- 17 days ago
- Meriden, CT (6 miles from Middletown, CT)
- 17 days ago
service experience Financial services experience Equal Opportunity Employer Osaic is an equal opportunity employer....
Demographic Data for Middletown, CT
Moving to Middletown, CT? Find some basic demographic data about Middletown, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Middletown, CT
Highest Education Level
Customer Services in Middletown, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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