Customer Service Jobs in Manchester, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Veterinary Client Service Representative - Call Center
- Middletown, CT (16 miles from Manchester, CT)
- 2 days ago
- Middletown, CT (16 miles from Manchester, CT)
- 2 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Client Service Representative - Primary Care
- Middletown, CT (16 miles from Manchester, CT)
- 6 days ago
- Middletown, CT (16 miles from Manchester, CT)
- 6 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Amazon Locker+ Customer Service Associate
- West Hartford, CT (12 miles from Manchester, CT)
- 15 hours ago
- West Hartford, CT (12 miles from Manchester, CT)
- 15 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Associate - Temporary
- Meriden, CT (20 miles from Manchester, CT)
- 1 day ago
- Meriden, CT (20 miles from Manchester, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Enfield, CT (15 miles from Manchester, CT)
- 2 days ago
- Enfield, CT (15 miles from Manchester, CT)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Springfield, MA (23 miles from Manchester, CT)
- 2 days ago
- Springfield, MA (23 miles from Manchester, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sr. Surety Client Service Specialist
- Hartford, CT (7 miles from Manchester, CT)
- 6 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 6 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Retail Customer Service Associate
- Hartford, CT (7 miles from Manchester, CT)
- 6 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Agawam, MA (21 miles from Manchester, CT)
- 8 days ago
- Agawam, MA (21 miles from Manchester, CT)
- 8 days ago
Cross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals....
Sales & Customer Service Associate
- Farmington, CT (16 miles from Manchester, CT)
- 8 days ago
- Farmington, CT (16 miles from Manchester, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (5 miles from Manchester, CT)
- 8 days ago
- South Windsor, CT (5 miles from Manchester, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part Time Sales & Customer Service Associate
- West Hartford, CT (12 miles from Manchester, CT)
- 8 days ago
- West Hartford, CT (12 miles from Manchester, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part Time Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (5 miles from Manchester, CT)
- 8 days ago
- South Windsor, CT (5 miles from Manchester, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Senior Client Service Specialist
- Wethersfield, CT (8 miles from Manchester, CT)
- 15 days ago
- Wethersfield, CT (8 miles from Manchester, CT)
- 15 days ago
Experience must include direct customer service and processing paperwork. • Supporting a Financial Advisor in a fast-paced office environment is a plus • Life Insurance licensed and Series 65 license...
Demographic Data for Manchester, CT
Moving to Manchester, CT? Find some basic demographic data about Manchester, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Manchester, CT
Highest Education Level
Customer Services in Manchester, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »