Customer Service Jobs in Hartford, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Manchester, CT (7 miles from Hartford, CT)
- 1 day ago
- Manchester, CT (7 miles from Hartford, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- West Hartford, CT (5 miles from Hartford, CT)
- 4 days ago
- West Hartford, CT (5 miles from Hartford, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- New Britain, CT (10 miles from Hartford, CT)
- 4 days ago
- New Britain, CT (10 miles from Hartford, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Windsor Locks, CT (9 miles from Hartford, CT)
- 11 days ago
- Windsor Locks, CT (9 miles from Hartford, CT)
- 11 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Part-Time, Seasonal Client Service Specialist
- Somers, CT (18 miles from Hartford, CT)
- 13 days ago
- Somers, CT (18 miles from Hartford, CT)
- 13 days ago
Part-Time, Seasonal Client Service Specialist Stateline Senior Services Somers, CT About Stateline Senior Services Stateline Senior Services was founded in Somers, Connecticut, to specialize...
Retail Customer Service Associate
- Newington, CT (7 miles from Hartford, CT)
- 16 days ago
- Newington, CT (7 miles from Hartford, CT)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (5 miles from Hartford, CT)
- 17 days ago
- West Hartford, CT (5 miles from Hartford, CT)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (18 miles from Hartford, CT)
- 18 days ago
- Meriden, CT (18 miles from Hartford, CT)
- 18 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Barkhamsted, CT (18 miles from Hartford, CT)
- 19 days ago
- Barkhamsted, CT (18 miles from Hartford, CT)
- 19 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Enfield, CT (14 miles from Hartford, CT)
- 30+ days ago
- Enfield, CT (14 miles from Hartford, CT)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
- Agawam, MA (19 miles from Hartford, CT)
- 45+ days ago
- Agawam, MA (19 miles from Hartford, CT)
- 45+ days ago
Cross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals....
Demographic Data for Hartford, CT
Moving to Hartford, CT? Find some basic demographic data about Hartford, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hartford, CT
Highest Education Level
Customer Services in Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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