Customer Service Jobs in Farmington, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Manchester, CT (16 miles from Farmington, CT)
- 1 day ago
- Manchester, CT (16 miles from Farmington, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- West Hartford, CT (4 miles from Farmington, CT)
- 4 days ago
- West Hartford, CT (4 miles from Farmington, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- New Britain, CT (4 miles from Farmington, CT)
- 4 days ago
- New Britain, CT (4 miles from Farmington, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Surety Client Service Specialist
- Hartford, CT (9 miles from Farmington, CT)
- 5 days ago
- Hartford, CT (9 miles from Farmington, CT)
- 5 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Online & Mobile Banking Rep Sr
- Hartford, CT (9 miles from Farmington, CT)
- 6 days ago
- Hartford, CT (9 miles from Farmington, CT)
- 6 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Retail Customer Service Associate
- North Haven, CT (23 miles from Farmington, CT)
- 11 days ago
- North Haven, CT (23 miles from Farmington, CT)
- 11 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Windsor Locks, CT (16 miles from Farmington, CT)
- 11 days ago
- Windsor Locks, CT (16 miles from Farmington, CT)
- 11 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Retail Customer Service Associate
- Newington, CT (5 miles from Farmington, CT)
- 16 days ago
- Newington, CT (5 miles from Farmington, CT)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (4 miles from Farmington, CT)
- 17 days ago
- West Hartford, CT (4 miles from Farmington, CT)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (12 miles from Farmington, CT)
- 18 days ago
- Meriden, CT (12 miles from Farmington, CT)
- 18 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Barkhamsted, CT (15 miles from Farmington, CT)
- 19 days ago
- Barkhamsted, CT (15 miles from Farmington, CT)
- 19 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Enfield, CT (23 miles from Farmington, CT)
- 30+ days ago
- Enfield, CT (23 miles from Farmington, CT)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Sr. Surety Client Service Specialist
- Hartford, CT (9 miles from Farmington, CT)
- 30+ days ago
- Hartford, CT (9 miles from Farmington, CT)
- 30+ days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
- South Windsor, CT (15 miles from Farmington, CT)
- 60+ days ago
- South Windsor, CT (15 miles from Farmington, CT)
- 60+ days ago
As the face of VCA Valley, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...
Amazon Locker+ Customer Service Associate
- West Hartford, CT (4 miles from Farmington, CT)
- 30+ days ago
- West Hartford, CT (4 miles from Farmington, CT)
- 30+ days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Farmington, CT
Moving to Farmington, CT? Find some basic demographic data about Farmington, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Farmington, CT
Highest Education Level
Customer Services in Farmington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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