Customer Service Jobs in Enfield, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Amazon Locker+ Customer Service Associate
- West Hartford, CT (19 miles from Enfield, CT)
- 15 hours ago
- West Hartford, CT (19 miles from Enfield, CT)
- 15 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Holyoke, MA (17 miles from Enfield, CT)
- 23 hours ago
- Holyoke, MA (17 miles from Enfield, CT)
- 23 hours ago
Provide outstanding customer service to internal and external customers You Belong At Baystate At Baystate Health we know that treating one another with dignity and equity is what elevates respect for...
- Manchester, CT (15 miles from Enfield, CT)
- 2 days ago
- Manchester, CT (15 miles from Enfield, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist R34417
- Holyoke, MA (17 miles from Enfield, CT)
- 2 days ago
- Holyoke, MA (17 miles from Enfield, CT)
- 2 days ago
Req#: R34417 Category(s): Administrative Support, Customer Service Full Time / Part Time: Full-Time Shift: Second Summary: Location: Whitney Ave Holyoke MA Schedule: 3-1130pm; 40hrs per week; every...
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Springfield, MA (8 miles from Enfield, CT)
- 2 days ago
- Springfield, MA (8 miles from Enfield, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Simsbury, CT (15 miles from Enfield, CT)
- 3 days ago
- Simsbury, CT (15 miles from Enfield, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sr. Surety Client Service Specialist
- Hartford, CT (14 miles from Enfield, CT)
- 6 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 6 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Retail Customer Service Associate
- Hartford, CT (14 miles from Enfield, CT)
- 6 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Call Center Customer Service Representative
- Westfield, MA (16 miles from Enfield, CT)
- 6 days ago
- Westfield, MA (16 miles from Enfield, CT)
- 6 days ago
Exceptional customer service skills (verbal and written). Interpersonal skills and telephone etiquette. Strong decision and resolution making skills. Ability to cross sell products....
- Agawam, MA (6 miles from Enfield, CT)
- 8 days ago
- Agawam, MA (6 miles from Enfield, CT)
- 8 days ago
Cross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals....
Sales & Customer Service Associate
- Farmington, CT (23 miles from Enfield, CT)
- 8 days ago
- Farmington, CT (23 miles from Enfield, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (10 miles from Enfield, CT)
- 8 days ago
- South Windsor, CT (10 miles from Enfield, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part Time Sales & Customer Service Associate
- West Hartford, CT (19 miles from Enfield, CT)
- 8 days ago
- West Hartford, CT (19 miles from Enfield, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part Time Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (10 miles from Enfield, CT)
- 8 days ago
- South Windsor, CT (10 miles from Enfield, CT)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Enfield, CT
Moving to Enfield, CT? Find some basic demographic data about Enfield, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Enfield, CT
Highest Education Level
Customer Services in Enfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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