Customer Service Jobs in Enfield, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Surety Assistant Client Service Specialist
- Hartford, CT (14 miles from Enfield, CT)
- 11 hours ago
- Hartford, CT (14 miles from Enfield, CT)
- 11 hours ago
Strong Customer Service, Presentation and Organizational Skills....
Pharmacy Customer Service Associate
- Wethersfield, CT (20 miles from Enfield, CT)
- 22 hours ago
- Wethersfield, CT (20 miles from Enfield, CT)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- East Hartford, CT (14 miles from Enfield, CT)
- 3 days ago
- East Hartford, CT (14 miles from Enfield, CT)
- 3 days ago
Customer Service Associate WALGREENS - 3.4 East Hartford, CT Job Details $16.35 - $18.00 an hour 4 hours ago Qualifications Customer service English Cash register Entry level Full Job Description Models...
Customer Service Associate, InMotion
- Windsor Locks, CT (6 miles from Enfield, CT)
- 4 days ago
- Windsor Locks, CT (6 miles from Enfield, CT)
- 4 days ago
The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....
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- Ludlow, MA (15 miles from Enfield, CT)
- 4 days ago
- Ludlow, MA (15 miles from Enfield, CT)
- 4 days ago
Cross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals....
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (14 miles from Enfield, CT)
- 4 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate
- Glastonbury, CT (19 miles from Enfield, CT)
- 7 days ago
- Glastonbury, CT (19 miles from Enfield, CT)
- 7 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Hartford, CT (14 miles from Enfield, CT)
- 7 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 7 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote Work- Palmer, MA (19 miles from Enfield, CT)
- 9 days ago
- Palmer, MA (19 miles from Enfield, CT)
- 9 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Northampton, MA (24 miles from Enfield, CT)
- 10 days ago
- Northampton, MA (24 miles from Enfield, CT)
- 10 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Lead Client Service Representative
- Holyoke, MA (17 miles from Enfield, CT)
- 15 days ago
- Holyoke, MA (17 miles from Enfield, CT)
- 15 days ago
A commitment to customer service and client contact is required with an ability to relate to individuals of all ages and culturally diverse backgrounds at all levels of the socio-economic strata; knowledge...
Online & Mobile Banking Rep Sr
- Hartford, CT (14 miles from Enfield, CT)
- 19 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 19 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Part-Time, Seasonal Client Service Specialist
- Somers, CT (6 miles from Enfield, CT)
- 25 days ago
- Somers, CT (6 miles from Enfield, CT)
- 25 days ago
Part-Time, Seasonal Client Service Specialist Stateline Senior Services Somers, CT About Stateline Senior Services Stateline Senior Services was founded in Somers, Connecticut, to specialize...
Retail Customer Service Associate
- Newington, CT (22 miles from Enfield, CT)
- 28 days ago
- Newington, CT (22 miles from Enfield, CT)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (19 miles from Enfield, CT)
- 30+ days ago
- West Hartford, CT (19 miles from Enfield, CT)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Enfield, CT
Moving to Enfield, CT? Find some basic demographic data about Enfield, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Enfield, CT
Highest Education Level
Customer Services in Enfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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