Customer Service Jobs in East Haven, CT

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-11 of 11 Jobs

Veterinary Client Service Representative - Call Center

  • Middletown, CT (21 miles from East Haven, CT)
  • 2 days ago
  • Middletown, CT (21 miles from East Haven, CT)
  • 2 days ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Client Service Representative - Primary Care

  • Middletown, CT (21 miles from East Haven, CT)
  • 6 days ago
  • Middletown, CT (21 miles from East Haven, CT)
  • 6 days ago

Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....

Customer Service Associate

  • Deep River, CT (22 miles from East Haven, CT)
  • 14 hours ago
  • Deep River, CT (22 miles from East Haven, CT)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • East Haven, CT
  • 15 hours ago
  • East Haven, CT
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Monroe, CT (19 miles from East Haven, CT)
  • 4 days ago
  • Monroe, CT (19 miles from East Haven, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist (Connecticut)

  • Woodbridge, CT (8 miles from East Haven, CT)
  • 16 days ago
  • Woodbridge, CT (8 miles from East Haven, CT)
  • 16 days ago

Five years of job related experience Financial services industry required Prior experience working in an office environment with a customer service focus helpful Notary designation a plus Eligible to...

Client Service Representative

  • Meriden, CT (18 miles from East Haven, CT)
  • 17 days ago
  • Meriden, CT (18 miles from East Haven, CT)
  • 17 days ago

service experience Financial services experience Equal Opportunity Employer Osaic is an equal opportunity employer....

Client Service Representative in North Haven, CT

  • North Haven, CT (6 miles from East Haven, CT)
  • 26 days ago
  • North Haven, CT (6 miles from East Haven, CT)
  • 26 days ago

One year related experience required with customer service preferred....

Sales & Customer Service Associate

  • Hamden, CT (7 miles from East Haven, CT)
  • 30+ days ago
  • Hamden, CT (7 miles from East Haven, CT)
  • 30+ days ago

Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...

Car Wash Customer Service Associate

  • Waterbury, CT (21 miles from East Haven, CT)
  • 90+ days ago
  • Waterbury, CT (21 miles from East Haven, CT)
  • 90+ days ago

Flexible spending account Paid time off 401(k) matching Qualifications Customer service Call center Computer skills Entry level Full Job Description Car Wash Customer Service Specialist (Call Center...

Client Service Representative

  • Newtown, CT (24 miles from East Haven, CT)
  • 90+ days ago
  • Newtown, CT (24 miles from East Haven, CT)
  • 90+ days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Demographic Data for East Haven, CT

Moving to East Haven, CT? Find some basic demographic data about East Haven, CT below.


Local
National
29,457
492
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in East Haven, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in East Haven, CT offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »