Customer Service Jobs in Danbury, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Chappaqua, NY (21 miles from Danbury, CT)
- 12 hours ago
- Chappaqua, NY (21 miles from Danbury, CT)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Mount Kisco, NY (17 miles from Danbury, CT)
- 3 days ago
- Mount Kisco, NY (17 miles from Danbury, CT)
- 3 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
- Ridgefield, CT (5 miles from Danbury, CT)
- 4 days ago
- Ridgefield, CT (5 miles from Danbury, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newtown, CT (8 miles from Danbury, CT)
- 6 days ago
- Newtown, CT (8 miles from Danbury, CT)
- 6 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Stamford, CT (22 miles from Danbury, CT)
- 12 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 12 days ago
Ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism....
- Shelton, CT (18 miles from Danbury, CT)
- 14 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 14 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Service Associates for our Arcade attendant, Bowling & Event, Kitchen & Bartender, Cleaning and Arcade/Bowling Mechanics!!!!...
Retail Customer Service Associate
- Fishkill, NY (24 miles from Danbury, CT)
- 45+ days ago
- Fishkill, NY (24 miles from Danbury, CT)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Sales & Customer Service Associate
- Fairfield, CT (17 miles from Danbury, CT)
- 90+ days ago
- Fairfield, CT (17 miles from Danbury, CT)
- 90+ days ago
service skills....
Pay Range $16.35 - $20.40 Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Danbury, CT
Highest Education Level
Customer Services in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »