Customer Service Jobs in Danbury, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Bridgeport, CT (20 miles from Danbury, CT)
- 14 hours ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Darien, CT (20 miles from Danbury, CT)
- 14 hours ago
- Darien, CT (20 miles from Danbury, CT)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Monroe, CT (12 miles from Danbury, CT)
- 4 days ago
- Monroe, CT (12 miles from Danbury, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Norwalk, CT (17 miles from Danbury, CT)
- 9 days ago
- Norwalk, CT (17 miles from Danbury, CT)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Norwalk, CT (17 miles from Danbury, CT)
- 12 days ago
- Norwalk, CT (17 miles from Danbury, CT)
- 12 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Client Service Specialist (Connecticut)
- Woodbridge, CT (24 miles from Danbury, CT)
- 16 days ago
- Woodbridge, CT (24 miles from Danbury, CT)
- 16 days ago
Five years of job related experience Financial services industry required Prior experience working in an office environment with a customer service focus helpful Notary designation a plus Eligible to...
Sales & Customer Service Associate
- Fairfield, CT (17 miles from Danbury, CT)
- 45+ days ago
- Fairfield, CT (17 miles from Danbury, CT)
- 45+ days ago
service skills....
Pay Range $16.35 - $20.40 Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....
- Newtown, CT (8 miles from Danbury, CT)
- 90+ days ago
- Newtown, CT (8 miles from Danbury, CT)
- 90+ days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Danbury, CT
Highest Education Level
Customer Services in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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