Customer Service Jobs in Colchester, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Manchester, CT (17 miles from Colchester, CT)
- 2 days ago
- Manchester, CT (17 miles from Colchester, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Groton, CT (20 miles from Colchester, CT)
- 4 days ago
- Groton, CT (20 miles from Colchester, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- New Britain, CT (23 miles from Colchester, CT)
- 5 days ago
- New Britain, CT (23 miles from Colchester, CT)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Surety Client Service Specialist
- Hartford, CT (23 miles from Colchester, CT)
- 5 days ago
- Hartford, CT (23 miles from Colchester, CT)
- 5 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Online & Mobile Banking Rep Sr
- Hartford, CT (23 miles from Colchester, CT)
- 7 days ago
- Hartford, CT (23 miles from Colchester, CT)
- 7 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Retail Customer Service Associate
- Hartford, CT (23 miles from Colchester, CT)
- 11 days ago
- Hartford, CT (23 miles from Colchester, CT)
- 11 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Associate
- Newington, CT (22 miles from Colchester, CT)
- 16 days ago
- Newington, CT (22 miles from Colchester, CT)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (22 miles from Colchester, CT)
- 19 days ago
- Meriden, CT (22 miles from Colchester, CT)
- 19 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Sr. Surety Client Service Specialist
- Hartford, CT (23 miles from Colchester, CT)
- 30+ days ago
- Hartford, CT (23 miles from Colchester, CT)
- 30+ days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
- South Windsor, CT (23 miles from Colchester, CT)
- 60+ days ago
- South Windsor, CT (23 miles from Colchester, CT)
- 60+ days ago
As the face of VCA Valley, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...
Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (23 miles from Colchester, CT)
- 45+ days ago
- South Windsor, CT (23 miles from Colchester, CT)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Part Time Sales & Customer Service Associate NEW LOCATION!
- South Windsor, CT (23 miles from Colchester, CT)
- 45+ days ago
- South Windsor, CT (23 miles from Colchester, CT)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Senior Client Service Specialist
- Wethersfield, CT (19 miles from Colchester, CT)
- 45+ days ago
- Wethersfield, CT (19 miles from Colchester, CT)
- 45+ days ago
Experience must include direct customer service and processing paperwork. • Supporting a Financial Advisor in a fast-paced office environment is a plus • Life Insurance licensed and Series 65 license...
Demographic Data for Colchester, CT
Moving to Colchester, CT? Find some basic demographic data about Colchester, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Colchester, CT
Highest Education Level
Customer Services in Colchester, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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