Customer Service Jobs in Bridgeport, CT

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 18 Jobs

Retail Loss Prevention Customer Service Associate I

  • Commack, NY (22 miles from Bridgeport, CT)
  • 23 hours ago
  • Commack, NY (22 miles from Bridgeport, CT)
  • 23 hours ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Pharmacy Customer Service Associate

  • Monroe, CT (12 miles from Bridgeport, CT)
  • 2 days ago
  • Monroe, CT (12 miles from Bridgeport, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Bridgeport, CT
  • 8 days ago
  • Bridgeport, CT
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Returns Customer Service Associate (Part-Time)

  • New Haven, CT (17 miles from Bridgeport, CT)
  • 9 days ago
  • New Haven, CT (17 miles from Bridgeport, CT)
  • 9 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Associate

  • Danbury, CT (20 miles from Bridgeport, CT)
  • 10 days ago
  • Danbury, CT (20 miles from Bridgeport, CT)
  • 10 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Retail Customer Service Associate

  • North Haven, CT (23 miles from Bridgeport, CT)
  • 10 days ago
  • North Haven, CT (23 miles from Bridgeport, CT)
  • 10 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Loss Prevention Customer Service Associate

  • Commack, NY (22 miles from Bridgeport, CT)
  • 10 days ago
  • Commack, NY (22 miles from Bridgeport, CT)
  • 10 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate

  • Danbury, CT (20 miles from Bridgeport, CT)
  • 14 days ago
  • Danbury, CT (20 miles from Bridgeport, CT)
  • 14 days ago

Service Associates for our Arcade attendant, Bowling & Event, Kitchen & Bartender, Cleaning and Arcade/Bowling Mechanics!!!!...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Selden, NY (22 miles from Bridgeport, CT)
  • 15 days ago
  • Selden, NY (22 miles from Bridgeport, CT)
  • 15 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Client Service Representative

  • Huntington, NY (22 miles from Bridgeport, CT)
  • 21 days ago
  • Huntington, NY (22 miles from Bridgeport, CT)
  • 21 days ago

Client Service Representative Department: Receptionists Employment Type: Part Time Location: Huntington, New York Compensation: $18.00 - $20.00 / hour Description Join Our Team at Gold Coast...

Loss Prevention Customer Service Associate II

  • Hauppauge, NY (24 miles from Bridgeport, CT)
  • 45+ days ago
  • Hauppauge, NY (24 miles from Bridgeport, CT)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Commack, NY (22 miles from Bridgeport, CT)
  • 28 days ago
  • Commack, NY (22 miles from Bridgeport, CT)
  • 28 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Sales & Customer Service Associate

  • Milford, CT (8 miles from Bridgeport, CT)
  • 30+ days ago
  • Milford, CT (8 miles from Bridgeport, CT)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Specialist (Connecticut)

  • Woodbridge, CT (16 miles from Bridgeport, CT)
  • 45+ days ago
  • Woodbridge, CT (16 miles from Bridgeport, CT)
  • 45+ days ago

Five years of job related experience Financial services industry required Prior experience working in an office environment with a customer service focus helpful Notary designation a plus Eligible to...

Client Service Representative Manager

  • Huntington, NY (22 miles from Bridgeport, CT)
  • 45+ days ago
  • Huntington, NY (22 miles from Bridgeport, CT)
  • 45+ days ago

Do you have experience in customer service management and want to make a difference in the veterinary field?...

Demographic Data for Bridgeport, CT

Moving to Bridgeport, CT? Find some basic demographic data about Bridgeport, CT below.


Local
National
148,646
2,263
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Bridgeport, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Bridgeport, CT offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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