Customer Service Jobs in Thornton, CO
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Lead Retail Customer Service Associate
- Highlands Ranch, CO (19 miles from Thornton, CO)
- 1 hour ago
- Highlands Ranch, CO (19 miles from Thornton, CO)
- 1 hour ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Loss Prevention Customer Service Associate
- Littleton, CO (15 miles from Thornton, CO)
- 21 hours ago
- Littleton, CO (15 miles from Thornton, CO)
- 21 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Superior, CO (12 miles from Thornton, CO)
- 23 hours ago
- Superior, CO (12 miles from Thornton, CO)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Lakewood, CO (14 miles from Thornton, CO)
- 23 hours ago
- Lakewood, CO (14 miles from Thornton, CO)
- 23 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
/21546/a7e7914a-774a-494d-a9ec-14977db4ec22.png&z=8&s=BNK&ih_t=5%2F1%2F2025+9%3A22%3A05+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-ageism_masterclass&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Loss Prevention Customer Service Associate
- Broomfield, CO (8 miles from Thornton, CO)
- 1 day ago
- Broomfield, CO (8 miles from Thornton, CO)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Superior, CO (12 miles from Thornton, CO)
- 1 day ago
- Superior, CO (12 miles from Thornton, CO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Denver, CO (16 miles from Thornton, CO)
- 1 day ago
- Denver, CO (16 miles from Thornton, CO)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Evergreen, CO (14 miles from Thornton, CO)
- 1 day ago
- Evergreen, CO (14 miles from Thornton, CO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Boulder, CO (19 miles from Thornton, CO)
- 4 days ago
- Boulder, CO (19 miles from Thornton, CO)
- 4 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Signature Banking Representative - Full Time - Denver
- Denver, CO (12 miles from Thornton, CO)
- 4 days ago
- Denver, CO (12 miles from Thornton, CO)
- 4 days ago
Our customers have come to know they can trust and count on PB&T Bank for excellent customer service and equally excellent products....
Loss Prevention Customer Service Associate II - Full Time
- Broomfield, CO (8 miles from Thornton, CO)
- 5 days ago
- Broomfield, CO (8 miles from Thornton, CO)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative, National Accounts
- Greenwood Village, CO (11 miles from Thornton, CO)
- 12 days ago
- Greenwood Village, CO (11 miles from Thornton, CO)
- 12 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Veterinary Assistant/Client Service Representative - Mesa Veterinary Hospital
- Golden, CO (14 miles from Thornton, CO)
- 12 days ago
- Golden, CO (14 miles from Thornton, CO)
- 12 days ago
You will be able to utilize your skills in animal restraint, medical terminology, and customer service....
Financial Customer Service Representative
- Englewood, CO (11 miles from Thornton, CO)
- 14 days ago
- Englewood, CO (11 miles from Thornton, CO)
- 14 days ago
Responsible for processing consumer loans for three partner credit unions Interacts with members by phone as they support various inquiries with the goal of finalizing details for funding Interact...
- Littleton, CO (15 miles from Thornton, CO)
- 14 days ago
- Littleton, CO (15 miles from Thornton, CO)
- 14 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Liaison between client and medical team Scheduling...
Demographic Data for Thornton, CO
Moving to Thornton, CO? Find some basic demographic data about Thornton, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Thornton, CO
Highest Education Level
Customer Services in Thornton, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »